Restrictions on Categories and Documents

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Restrictions on Categories and Documents

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In accordance with the legislation of the Russian Federation and the requirements of the copyright holders, Ozon sets specific rules for adding certain categories of brands and products. This means that you will be able to add products of these categories only after submitting the documents.

Products with mandatory quality documents

Products prohibited for sale

On Ozon you may not place products the remote sale of which is prohibited or restricted by the legislation of the Russian Federation, as well as products, whose storage and/or delivery require a special permit and/or license, and/or compliance with special conditions for the delivery and storage of such products, including:

  • Alcoholic beverages.
  • Precious and rare-earth metals.
  • Weapons, ammunition, explosives and explosive products, means of detonation, cartridges, gunpowder.
  • Radioactive materials, X-ray equipment, and devices working with the use of radioactive substances and isotopes.
  • Erotic and pornographic products.
  • Encryption devices.
  • Poisons, narcotic drugs and psychotropic substances, their precursors.
  • Human remains and ashes.
  • Infectious substances:
    • biological materials;
    • injection solutions;
    • immunobiologicals.
  • Products made from toxic materials.
  • Ethyl alcohol and other alcohol-containing products.
  • Special and other technical means designed to obtain information covertly, including:
    • children’s toys with hidden video cameras embedded in their eyes;
    • video cameras disguised as other objects or intended for concealed installation;
    • voice recorders disguised as other objects;
    • hidden GPS trackers;
    • lock picks.
  • All types of weapons including edged weapons:
    • daggers;
    • combat, national, hunting knives;
    • bayonet knives;
    • sabers, checkers, swords and suchlike;
    • other weapons of cutting, stabbing, chopping or mixed action (bayonets, spears, battle axes and suchlike);
    • impact-crushing weapons (brass knuckles, nunchucks, flails, and suchlike).
  • Products that are cultural heritage objects.
  • Pesticides and agrochemicals.
  • Products obtained as a result of poaching, including the IUCN Red List plants and food made from listed animals.
  • Tobacco products.
  • Jewelry.
  • Medications,vitamins, and dietary supplements (with the exception of dietary supplements with Russian certification).
  • Hookahs, bongs.
  • Devices for the consumption of nicotine-containing products, electronic cigarettes, tobacco heating systems and its accessories:
    • solutions;
    • liquids;
    • mixtures or gels;
    • nicotine-free liquids.
  • COVID-19 tests.
  • Veterinary drugs.
  • Pet vitamins.
  • Live plants, plant seeds (including roots, bulbs, tubers of plants).
  • Seat belt adapters, including:
    • seat belt strap adjuster;
    • seat belt strap adapter;
    • guide strap;
    • seat belt trim;
    • seat belt triangle;
    • seat belt plugs.
  • Frameless child seats.
  • Road signs.
  • Gemstones.
  • Banknotes of the Russian Federation and foreign currency, traveler’s receipts, securities, gold and silver bars, currency, excise stamps.
  • Identification documents.
  • Food except groceries, confectionery and beverages with a storage temperature range from 17°C to 24°C.
  • Perishable food.
  • “Airsoft and pneumatics” category products: products with muzzle energy over 3 J.
  • Live animals and insects.
  • Stun guns.
  • Pepper spray canisters for self-defense, as well as any mechanical atomizers, aerosols, or other devices loaded with tear or irritant substances.
  • Mercury thermometers.
  • Dietary supplements containing plants and their products containing psychotropic, narcotic, potent, or poisonous substances.
  • Food for internal use made from cannabis or obtained as a result of processing cannabis, regardless of the presence of tetrahydrocannabinol in the composition.
  • Poppers and smelling salts.
  • Used products.
  • Pyrotechnic products of IV and V hazard classes.
  • Disposable electronic cigarettes and vaping liquids, including non-nickel ones.
  • Net fishing gear.
  • Electrofishing systems and devices for catching by means of electric current.
  • Traps and automatic traps.
  • Collars for correcting the behavior of animals with electrical, ultrasonic, or sound effects.
  • Products whose appearance (including images placed on them) or content include:
    • narcotic drugs, psychotropic substances, and their precursors;
    • propaganda of cruelty to animals;
    • propaganda or public demonstration of Nazi paraphernalia, symbols, or paraphernalia and symbols that are confusingly similar to Nazi paraphernalia or symbols, or paraphernalia or symbols of extremist organizations, or other paraphernalia or symbols, the propaganda or public display of which is prohibited by federal laws (except cases where such paraphernalia or symbols are used to form a negative attitude towards the ideology of Nazism and extremism and exclude signs of propaganda or justification of Nazi and extremist ideology);
    • promotion of non-traditional sexual relations, sex change, pedophilia.
  • Weight loss products:
    • Lipotrim;
    • Lishoy;
    • “Sexy Figure”;
    • “Fat Burning Beans”
    • Shafran;
    • Curvy plus;
    • B-FiT;
    • Qingzishou;
    • Fito lida;
    • Al-sheikh;
    • Molecula;
    • Atom;
    • SLT SLIM LUX.
  • Products reported by the media as dangerous to health are restricted until an official denial.
  • Products intended for free distribution marked “Not for sale”, including surprise boxes with a random set of attachments.
  • Food products containing fly agaricides in their contents.
  • Food products containing ashwagandha, tribulus creeping, kava-kava (intoxicating pepper); as well as other plants and their processed products containing psychotropic, narcotic, potent or poisonous substances.
  • Products intended for burial ritual:
    • coffins;
    • textile sets and clothing items;
    • accessories for burial.
  • Any digital products, such as: subscriptions to gaming platforms, e-books and access codes for various services, including on any kind of physical media.
  • Signal jammers: GPS, Glonass, and Platon.
  • Special means of traumatic and restraining action.
  • Universal keys for intercoms that can be used without unique customization (“access keys”).
  • Duplicates of state vehicle registration plates.
  • Dangerous products.
  • Refilled acid and alkaline batteries for vehicles.
  • Mockups and dummy hand grenades, mines, and projectiles.
  • Empty lighters, flintlocks, electronic USB lighters, fuel briquettes, and ignition rolls.

Jewelry

Jewelry includes:

  • Items made of precious metals or their alloys, but not below the minimum fineness.

    Precious metals are gold, silver, platinum, palladium, iridium, rhodium, ruthenium, osmium. Russian legislation establishes the following hallmarks:

    • for gold: 333, 375, 500, 585, 750, 875, 916, 958, 999;
    • for silver: 800, 830, 875, 925, 960, 999;
    • for platinum: 585, 850, 900, 950;
    • for palladium: 500, 850.

  • Items with gemstones inserts: diamond, emerald, ruby, sapphire, alexandrite, or pearl.

Learn more:

Dangerous products

Dangerous products are:

  • dangerous goods (products) that by their properties belong to:
    • explosives and pyrotechnic products of I, II, III classes, including but not limited to: cartridges; signal rockets; saluting batteries; sparklers; firecrackers; mortars; rockets; Roman candles; pyrotechnic candles and cake fountains; fireworks; colored smoke; festival balls; airsoft pyrotechnics, including grenades, mines, smoke grenades, shots and charges, etc.;
    • flammable and non-flammable gases in a compressed, liquefied, dissolved under pressure state, including but not limited to: lighters; fire extinguishers for home, industrial and automotive use; cylinders with gas, helium, freon, refrigerant, MAPP gases for welding or soldering; containers for portable gas appliances containing propane, butane, isobutane, etc.;
    • flammable liquids, including but not limited to: lighter fluids; liquid paraffins; gasoline; kerosene; fuel for lighters, fireplaces, candles, lamps, lanterns, torches, sadjes, marmites, fondues, etc.; solvents such as white spirit, xylene, toluene, solvent, turpentine, etc.; absolute isopropyl alcohol; technical acetone; alcohol-containing antiseptics;
    • flammable solid substances and materials, including but not limited to: matches; dry fuel; coal of animal or vegetable origin used as firelighters;
    • chemically active oxidants and organic peroxides which contribute to ignition of combustibles, including but not limited to: hydrogen peroxide solutions (hydrogen peroxide, perhydrol) in concentrations of 7% and higher;
    • toxic substances which cause acute poisoning by inhalation, swallowing, ingestion, or skin contact;
    • caustic, corrosive substances posing a risk of chemical burns, including but not limited to: acids and alkalis;
  • potentially dangerous products, which, regardless of the integrity and tightness of the packaging, may pose a danger to Ozon employees or other people, as well as contaminate, spoil or damage, damage by living organisms and/or other pests, or put in the risk of loss of consumer properties products that are close to them and other property.

Sales restrictions via WHD

Not accepted at the WHD warehouse:

  • dangerous goods (products) that by their properties belong to:

    • explosive substances and pyrotechnic products of classes I, II, III, including but not limited to: cartridges; distress signals; fireworks battery; sparklers; firecrackers; mortars; rockets; Roman candles; pyrotechnic candles and cake fountains; fireworks; сolored smoke; festival balls; airsoft pyrotechnics, including grenades, mines, smoke bombs, shots and charges, etc.;
    • flammable and non-flammable gases in compressed, liquefied, or pressurized dissolved states, including but not limited to: lighters; household, industrial, and automotive fire extinguishers; cylinders filled with gas, helium, freon, coolant, MAPP gases for welding or brazing; containers for portable gas appliances containing gas used as fuel cells, whose actual purpose is combustion. Excluding consumer household products in retail aerosol packaging, as well as small gas-containing containers not equipped with a release device and unsuitable for reuse, whose actual purpose is not combustion;
    • flammable liquids, including but not limited to: fuel for internal combustion engines;
    • flammable solid substances and materials, including but not limited to: matches; charcoal of animal or plant origin, used as ignition for grills, barbecues, fireplaces, etc.;
    • chemically active oxidizers and organic peroxides that contribute to the ignition of combustible substances, including but not limited to: hydrogen peroxide solutions (hydrogen peroxide, perhydrol) with a concentration of 8% or higher;
    • toxic substances that cause acute poisoning when inhaled, swallowed, ingested, or upon contact with the skin;
    • harsh, aggressive substances posing a risk of chemical burns, including but not limited to: acids and alkalis.

  • refilled acid and alkaline rechargeable batteries for vehicles;

  • potentially dangerous products, that, regardless of the integrity and tightness of the package, may pose danger to Ozon employees or other individuals, as well as expose products nearby or other property to contamination, spoilage, damage, infestation by living organisms, and/or other pests, or to the risk of loss of consumer properties;

  • models or replicas of grenades, mines, and projectiles;

  • neodymium and search magnets;

  • pesticides and agrochemicals;

  • unfilled (empty) lighters, electronic USB lighters;

  • live plants;

  • live animals and insects;

  • mirrors with one side exceeding 50 cm in size.

  • perishable food products;

  • artistic assets:

    • paintings;
    • icons;
    • antiques;
    • books published before 1950.

  • hardware and woodwork products:

    • entrance and interior doors;
    • door frames;
    • finishing panels;
    • platbands;
    • windows and accessories.

  • dental units;

  • dry construction chemicals:

    • waterproofing compounds and mixtures;
    • tile gap grout;
    • tile and stone adhesive;
    • mounting and masonry mixtures;
    • self-leveling floor;
    • putty and plaster.

  • construction supplies:

    • screw piles and components;
    • roofing;
    • drop ceiling rail and mouldings;
    • rack ceiling and installation components;
    • siding, septic tank;
    • glass blocks, shaped pipe;
    • well elements;
    • rolled metal products and fittings;
    • thermal insulation (bulk);
    • mulch, bark.

  • floor finish materials:

    • fitted carpet;
    • laminate;
    • linoleum;
    • any roll floor covering;
    • skirting board;
    • tile, including PVC, flexible.

  • paddle boat and components;

  • bean bag filler;

  • products made of natural fur (coats/shearling coats), which require special storage conditions and are subject to registration in the Chestny Znak system;

  • tires;

  • manure;

  • food products except groceries, confectionery, and beverages with a storage temperature range from 17 to 24 degrees Celsius;

  • water/beverages/liquids in individual bottles weighing 19 kg or more, and in packs weighing 19 kg or more;

  • aquariums;

  • veterinary vaccines;

  • coins made of precious metals.

The volume of dangerous goods (products) in liquid form, not listed in the restrictions, must not exceed 5 liters per consumer package.

Brands with limited access

Some brands require an official right to sell them. Without it, the brand’s products will be hidden from customers. To sell products of such brands, upload documents confirming your right to sell them.

Make sure to fill in the Brand field when creating the product card. Otherwise, the list of brands with mandatory verification won’t be visible in your account, and products without documents will be temporarily hidden. If you don’t have such products, the list will remain empty.

The documents should be submitted within 3 working days. After checking the documents, Ozon will decide whether to block or unblock your product.

Learn more about brand documents and uploading them

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