How the Ozon partner program works #
We enlist companies that provide services in placement on Ozon, logistics, advertising, content creation, and other related areas. We certify them according to our standards and offer sellers to use their services.
For partners, the program provides an opportunity to find new customers and gain extra profit. For sellers, it is a way to launch sales on Ozon faster, establish warehouse storage and deliveries, build advertising strategies, and pick relevant products.
How we choose partners and measure the quality of services #
Ozon tries to make sure that sellers are satisfied with the quality of the partners' work and selects them carefully:
- tests partners for knowledge of Ozon tools, studies customer reviews, evaluates their experience and portfolio;
- monitors the service quality through statistics and surveys.
All partners undergo regular certification. Certification is an online test that covers all aspects of working with the platform, including such things as: work with products, logistics settings, and marketing tools.
The initial certification is carried out before the signing of the partnership agreement. A minimum of three employees are required to complete the testing. After certification companies enter to a test period. During this time, we monitor the partner’s performance.
After that, we re-certify the partners. Each subsequent certification takes place every six months. After certification, companies receive an official Ozon document. It confirms that we regard the company as our official business partner.
Prior to starting cooperation, the seller can ask the partner to provide an Ozon certificate.
