Products in the Image

You can group together products that are displayed in the same product image on the PDP. We add the Products in the image badge to that image. When customers click the badge, they see all the products in the group. This way, it is easier for customers to pick products that go well together.

Products to group together

You can’t group products without an SKU or image.

You can specify 1 main product and up to 10 products in the image.

Example

The image in a sofa PDP shows a pillow, floor lamp, and carpet. Your store also has these products, so you can group them. The Products in the image badge appears on the image of the sofa. Clicking on it shows PDPs of the pillow, floor lamp, and carpet from your store.

Create group

  1. Open the Products → Merge products section.

  2. Select the Products in the image tab.

  3. Click Create a group.

  4. Select the main product. On its PDP we show the products in the image. To do this, in the Main product section, click Select and select the product. You can search it:

  • by name, article code, or SKU;

  • with filters by brand and category.

    Confirm the selection. Once you save the group, you can’t change the main product.

  1. Select the products displayed in the image: click Add products and mark the items. To the left of the product list, we show which images are on the main PDP. Confirm the selection.

  2. Check the product list. To remove products, click . Before you save the group, you can replace the main product by clicking Select in the main product block. After that you can select another product.

  3. Click Save.

View products in group

  1. Open the Products → Merge products section.

  2. Select the Products in the image tab.

  3. In a group row, click .

You’ll see the main product, the number of products tagged in the image, and their list.

  • We show the status next to each product.

  • If the PDP isn’t displayed in the group, the tag and the reason appear next to it. Hover over them to see the details.

Upload products via template

  1. In the Products → Merge products section, on the Products in the image tab, select Upload via template.
  1. On the Uploading photos on the image via template page, click Download template.
  1. Fill out the template. Enter:

    • Article codes of the main and complementary products. Enter an article code of each complementary product in a new line. You need to specify an article code of the main product for each of them.
    • Sorting. Use numbers to set the product order you want to see in the group. If you leave the fields empty, we arrange the products according to the row order in the completed file.
  1. In your account, on the Uploading photos on the image via template page, upload the completed template.
  1. You can track the status of the uploaded file in the Update history of products in the images. If the upload is successful, the file has the “Verified” status. If there are any flaws or errors in the file, click and select Learn more about flaws or Learn more about errors.

The files in the Update history of products in the images are stored for 14 days.

Edit group

  1. Open the Products → Merge products section.

  2. Select the Products in the image tab.

  3. In a group row, click .

You can:

  • Add complementary products by clicking Add products.

  • Delete complementary products:

    • click in the product row;

    • select products and click Remove from the group.

You can’t replace the main product.

Delete group

  1. Open the Products → Merge products section.

  2. Select the Products in the image tab.

  3. Click in the group row.

  4. Confirm the deletion.

We hide the group from customers within 24 hours and remove the Products in the image badge from the main PDP. Statuses of products in the group don’t change.

Product isn’t displayed in group

If customers see the Products in photo badge on the main PDP, but find some products missing when they click on it, check the group settings. We can hide the product if its status has changed. For example, if the product failed moderation after editing or is inactive.

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