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Ozon partner delivery is a platform that helps sellers around the world interact with shipping providers. Ozon acts as an agent and accompanies the shipment at all stages of delivery.
Partner delivery service is currently available in China, Turkey, India, UAE, and Poland.
Advantages
- One of the best prices on the market for shipping and packaging.
- Convenient communication: Ozon is in charge of collecting passport data, communicating with customers and shipping providers.
- Fast delivery: Ozon manages the direct delivery and receives shorter delivery times from shipping providers.
- Easy to track: shipment statuses are updated automatically.
- Convenient document management: you only need to accept the Ozon Offer.
Ship an order
-
In your personal account, go to the Awaiting packaging tab.
-
Package the order and click Package order. The order will move to the Awaiting shipment tab. We’ll register it with the delivery service within 30 minutes. After that, a track number and a label print button will appear.
-
Print the label for each order following the requirements:
- the label must be:
- 12 × 7.5 cm (some shipping providers have their own requirements);
- printed using a thermal or thermal transfer printer;
- matte or semi-gloss surface;
- printed on a single piece: shipping providers won’t accept shipments with torn or multi-piece labels;
- attached to the biggest side of the shipment;
- fully attached to the packaging without gaps and unglued sides;
- the barcode:
- must not be sealed with tape;
- must keep product presentation and its original packaging.
Use only the top barcode for operations in your warehouses. The lower barcode is needed for product accounting in our internal systems for identification, accounting, and and issuing the product to the customer.
- the label must be:
-
Pack the order and take it to the drop-off point.
If you don’t deliver the order to the drop-off point on time, it will negatively affect the delivery terms and customers attitude.
Such orders appear on the Disputed tab.
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Sign the act at the drop-off point. The shipping provider will start working on the order. The order status will be updated automatically.
At the next stages, everything is controlled by Ozon, including:
- statuses,
- track number,
- communication with customers and shipping provider.
You can’t change the tracking number if you choose Ozon partner delivery.
If the shipping provider doesn’t accept the order, it’ll switch to the “Not accepted on the DC” status. You can open a dispute. After the dispute is resolved, the order will be canceled, or you will be able to re-ship it.
Available methods, drop-off points, and conditions
You can calculate the delivery cost using our calculator.
Delivery methods for FBP warehouse
You can view methods for the FBP warehouse on the Available Services page.
Delivery methods for realFBS warehouses
There are several groups of partner methods for the realFBS warehouses: Extra Small, Budget, Small, Big, Premium Small, Premium Big, postal shipment, and delivery of products over 30 kg. They are based on the weight and cost of products in the shipment.
To be able to sell your products in both one and multiple items, add 1 delivery method for each of the 6 shipment groups. In total, you should add 6 delivery methods for each warehouse.
If you add postal shipment methods to your warehouses, you expand your sales geography, and customers don’t have to specify their passport details when placing orders.
Learn more about setting up delivery methods
| Shipment group | Shipment cost limit | Shipment weight limit |
|---|---|---|
| Extra Small | up to 1,500 RUB | from 1 to 500 g |
| Budget | up to 1,500 RUB | from 501 to 30,000 g |
| Small | from 1,501 to 7,000 RUB | from 1 to 2,000 g |
| Big | from 1,501 to 7,000 RUB | from 2,001 to 30,000 g |
| Premium Small | from 7,001 to 250,000 RUB | from 1 to 5,000 g |
| Premium Big | from 7,001 to 250,000 RUB | from 5,001 to 30,000 g |
| Speed type | Maximum drop-off delivery time to Moscow |
|---|---|
| Express | ≤10 days |
| Standard | ≤15 days |
| Economy | ≤20 days for the Small and Premium Small groups; ≤25 days for the Extra Small, Budget, Big, and Premium Big groups |
The rates apply to shipping from China only.
Postal methods
CIS postal methods moved to a separate section.
| Logo | Method | Delivery drop-off to Moscow, days | Pick-up point | Courier | Batteries |
|---|---|---|---|---|---|
 |
China Post ePacket Economy Track | - | ¥12.00 +¥0.0255/1 g |
- | Allowed |
|
China Post ePacket | - | ¥12.00 +¥0.060/1 g |
- | Restricted |
|
China Post eParcel Economy | - | ¥52.5 first 500 g + ¥15 subsequent 500 g |
- | Allowed |
|
China Post eEMS | - | ¥102 first 50 g + ¥2.55 subsequent 50 g |
- | Restricted |
|
China Post ePacket Super Express | - | ¥12.00 +¥0.095/1 g |
- | Restricted |
|
China Post Ozon SRM | 13–25 | ¥7.80 +¥0.1121/1 g |
- | Restricted |
Extra Small
Conditions
- Weight: from 1 to 500 g inclusive.
- Cost: from 1 to 1,500 RUB inclusive.
- Tariffication method: physical weight.
- Tariffication step: 1 g.
- Volume and length limitation: sum of the three sides is not more than 90 cm, the longest side is not more than 60 cm.
- Compensation for loss is equal to the shipment cost, but doesn’t exceed 1,500 RUB.
| Logo | Method | Ozon rating | Drop-off delivery to Moscow, days | Pick-up point | Courier | Batteries | Liquids |
|---|---|---|---|---|---|---|---|
 |
RETS Economy Extra Small | 1 | 20-25 | ¥2.85 + ¥0.0235/1 g | - | Allowed | Allowed |
 |
GUOO Economy Extra Small | 2 | 20–25 | ¥2.8 + ¥0.024/1 g | - | Allowed | Allowed |
 |
OYX Economy Extra Small | 3 | 15–20 | ¥2.9 + ¥0.025/1 g | - | Allowed | Restricted |
 |
ATC Economy Extra Small | 4 | 20–25 | ¥3 + ¥0.024/1 g | - | Allowed | Restricted |
 |
Tanais Economy Extra Small | 5 | 18-23 | ¥2.8 + ¥0.0249/1 g | - | Allowed | Restricted |
 |
ABT Economy Extra Small | 6 | 20–25 | ¥2.95 + ¥0.025/1 g | - | Allowed | Restricted |
 |
XY Economy Extra Small | 7 | 15–20 | ¥3 + ¥0.025/1 g | - | Allowed | Allowed |
 |
Leader Economy Extra Small | 7 | 20-25 | ¥3 + ¥0.0245/1 g | - | Allowed | Allowed |
 |
ZTO Economy Extra Small | 9 | 20–25 | ¥3 + ¥0.025/1 g | - | Allowed | Restricted |
 |
IML Economy Extra Small | 10 | 20–25 | ¥2.95 + ¥0.025/1 g | - | Allowed | Restricted |
 |
Ural Economy Extra Small | 11 | 20–25 | ¥3 + ¥0.025/1 g | - | Allowed | Allowed |
 |
UNI Economy Extra Small | 12 | 20–25 | ¥3 + ¥0.025/1 g | - | Allowed | Restricted |
 |
CEL Economy Extra Small | 13 | 20–25 | ¥3 + ¥0.025/1 g | - | Allowed | Allowed |
Budget
Conditions
- Weight: from 501 to 30,000 g inclusive.
- Cost: from 1 to 1,500 RUB inclusive.
- Tariffication method: physical weight.
- Tariffication step: 1 g.
- Volume and length limitation: sum of the three sides is not more than 150 cm, the longest side is not more than 60 cm.
- Compensation for loss is equal to the shipment cost, but doesn’t exceed 1,500 RUB.
| Logo | Method | Ozon rating | Drop-off delivery to Moscow, days | Pick-up point | Courier | Batteries | Liquids |
|---|---|---|---|---|---|---|---|
|
ZTO Express Budget | 1 | 5–10 | ¥23 + ¥0.033/1 g | - | Restricted | Restricted |
|
Ural Express Budget | 2 | 5–10 | ¥23 + ¥0.033/1 g | - | Restricted | Restricted |
|
Tanais Express Budget | 3 | 3-8 | ¥23 + ¥0.033/1 g | - | Allowed | Restricted |
 |
GBS Express Budget | 4 | 5–10 | ¥21.85 + ¥0.033/1 g | - | Restricted | Restricted |
|
CEL Express Budget | 5 | 5–10 | ¥23 + ¥0.033/1 g | - | Restricted | Allowed |
|
UNI Express Budget | 6 | 5–10 | ¥23 + ¥0.033/1 g | - | Allowed | Restricted |
Small
Conditions
- Weight: from 1 to 2,000 g inclusive.
- Cost: from 1,501 to 7,000 RUB inclusive.
- Tariffication method: physical weight.
- Tariffication step: 1 g.
- Volume and length limitation: sum of the three sides is not more than 150 cm, the longest side is not more than 60 cm.
- Compensation for loss is equal to the shipment cost, but doesn’t exceed 7,000 RUB.
| Logo | Method | Ozon rating | Drop-off delivery to Moscow, days | Pick-up point | Courier | Batteries | Liquids |
|---|---|---|---|---|---|---|---|
|
ZTO Express Small | 1 | 5–10 | ¥16 + ¥0.045/1 g | ¥19.5 + ¥0.045/1 g | Restricted | Restricted |
|
XY Express Small | 1 | 5–10 | ¥16 + ¥0.045/1 g | ¥19.5 + ¥0.045/1 g | Allowed | Restricted |
|
ABT Express Small | 1 | 5–10 | ¥16 + ¥0.045/1 g | ¥19.5 + ¥0.045/1 g | Allowed | Restricted |
|
OYX Express Small | 1 | 5–10 | ¥16 + ¥0.045/1 g | ¥19.5 + ¥0.045/1 g | Allowed | Restricted |
|
Ural Express Small | 5 | 5–10 | ¥16 + ¥0.045/1 g | ¥19.5 + ¥0.045/1 g | Restricted | Restricted |
 |
7D Express Small | 6 | 5–10 | ¥16 + ¥0.045/1 g | ¥19.5 + ¥0.045/1 g | Allowed | Restricted |
|
Tanais Express Small | 7 | 3–8 | ¥16 + ¥0.045/1 g | ¥19.5 + ¥0.045/1 g | Restricted | Restricted |
|
UNI Express Small | 8 | 5–10 | ¥16 + ¥0.045/1 g | ¥19.5 + ¥0.045/1 g | Allowed | Restricted |
|
GBS Express Small | 9 | 5–10 | ¥16 + ¥0.04275/1 g | ¥19.5 + ¥0.04275/1 g | Restricted | Restricted |
|
CEL Express Small | 10 | 5–10 | ¥16 + ¥0.045/1 g | ¥19.5 + ¥0.045/1 g | Restricted | Allowed |
|
GUOO Express Small | 11 | 5–10 | ¥16 + ¥0.045/1 g | ¥19.5 + ¥0.045/1 g | Restricted | Restricted |
Big
Conditions
- Weight: from 2,001 to 30,000 g inclusive.
- Cost: from 1,501 to 7,000 RUB inclusive.
- Tariffication method: if physical weight exceeds volume weight, the delivery cost is based on physical weight. If volume weight exceeds physical weight, the delivery cost is based on volume weight: L × W × H (cm) ÷ 12,000.
- Tariffication step: 1 g.
- Volume and length limitation: sum of the three sides is not more than 250 cm, the longest side is not more than 150 cm.
- Compensation for loss is equal to the shipment cost, but doesn’t exceed 7,000 RUB.
| Logo | Method | Ozon rating | Drop-off delivery to Moscow, days | Pick-up point | Courier | Batteries | Liquids |
|---|---|---|---|---|---|---|---|
|
UNI Express Big | 1 | 5–10 | ¥36 + ¥0.033/1 g | ¥39.5 + ¥0.033/1 g | Allowed | Restricted |
|
Ural Express Big | 2 | 5–10 | ¥36 + ¥0.033/1 g | ¥39.5 + ¥0.033/1 g | Restricted | Restricted |
Premium Small
Conditions
- Weight: from 1 to 5,000 g inclusive.
- Cost: from 7,001 to 250,000 RUB inclusive.
- Tariffication method: physical weight.
- Tariffication step: 1 g.
- Volume and length limitation: sum of the three sides is not more than 250 cm, the longest side is not more than 150 cm.
- Compensation for loss is equal to the shipment cost, but doesn’t exceed 250,000 RUB.
| Logo | Method | Ozon rating | Drop-off delivery to Moscow, days | Pick-up point | Courier | Batteries | Liquids |
|---|---|---|---|---|---|---|---|
|
ZTO Express Premium Small | 1 | 5–10 | ¥22 + ¥0.045/1 g | ¥25.5 + ¥0.045/1 g | Restricted | Restricted |
|
XY Express Premium Small | 1 | 5–10 | ¥22 + ¥0.045/1 g | ¥25.5 + ¥0.045/1 g | Allowed | Restricted |
|
ABT Express Premium Small | 1 | 5–10 | ¥22 + ¥0.045/1 g | ¥25.5 + ¥0.045/1 g | Allowed | Restricted |
|
OYX Express Premium Small | 1 | 5–10 | ¥22 + ¥0.045/1 g | ¥25.5 + ¥0.045/1 g | Allowed | Restricted |
|
GBS Express Premium Small | 5 | 5–10 | ¥22 + ¥0.04275/1 g | ¥25.5 + ¥0.04275/1 g | Restricted | Restricted |
|
Ural Express Premium Small | 6 | 5–10 | ¥22 + ¥0.045/1 g | ¥25.5 + ¥0.045/1 g | Restricted | Restricted |
|
Tanais Express Premium Small | 7 | 3-8 | ¥22 + ¥0.045/1 g | ¥25.5 + ¥0.045/1 g | Restricted | Restricted |
|
UNI Express Premium Small | 8 | 5–10 | ¥22 + ¥0.045/1 g | ¥25.5 + ¥0.045/1 g | Allowed | Restricted |
|
CEL Express Premium Small | 9 | 5–10 | ¥22 + ¥0.045/1 g | ¥25.5 + ¥0.045/1 g | Restricted | Allowed |
|
GUOO Express Premium Small | 10 | 5–10 | ¥22 + ¥0.045/1 g | ¥25.5 + ¥0.045/1 g | Restricted | Restricted |
Premium Big
Conditions
- Weight: from 5,001 to 30,000 g inclusive.
- Cost: from 7,001 to 250,000 RUB inclusive.
- Tariffication method: if physical weight exceeds volume weight, the delivery cost is based on physical weight. If volume weight exceeds physical weight, the delivery cost is based on volume weight: L × W × H (cm) ÷ 12,000.
- Tariffication step: 1 g.
- Volume and length limitation: sum of the three sides is not more than 310 cm, the longest side is not more than 150 cm.
- Compensation for loss is equal to the shipment cost, but doesn’t exceed 250,000 RUB.
| Logo | Method | Ozon rating | Drop-off delivery to Moscow, days | Pick-up point | Courier | Batteries | Liquids |
|---|---|---|---|---|---|---|---|
|
Ural Express Premium Big | 1 | 5–10 | ¥62 + ¥0.033/1 g | ¥65.5 + ¥0.033/1 g | Restricted | Restricted |
|
UNI Express Premium Big | 2 | 5–10 | ¥62 + ¥0.033/1 g | ¥65.5 + ¥0.033/1 g | Allowed | Restricted |
Archive of rate changes
Methods for shipments over 25 kg
| Logo | Method | Delivery drop-off to Moscow, days | Pick-up point | Courier | Batteries |
|---|---|---|---|---|---|
|
OYX Super Big | 12–22 | - | ¥0 +¥45.00/1 kg |
Allowed |
Hong Kong
| Logo | Method | Delivery drop-off to Moscow, days | Pick-up point | Courier | Batteries |
|---|---|---|---|---|---|
|
Ural Standard HK | 11–16 | ¥18.00 +¥5.50/100 g |
¥22.00 +¥5.50/100 g |
Allowed |
|
GBS HK | 6–11 | $3.00 +$1.45/100 g |
- | MSDS Required |
|
UNI Express HK | 10–15 | ¥17.00 +¥10.50/100 g |
- | MSDS Required |
|
Ural Express HK | 7–12 | ¥18.00 +¥10.50/100 g |
¥22.00 +¥10.50/100 g |
MSDS Required |
|
CEL Express HK | 7–12 | ¥19.00 +¥9.6/100 g |
¥23.00 +¥9.6/100 g |
Allowed |
CIS
| Logo | Method | Pick-up point | Courier | Batteries |
|---|---|---|---|---|
|
China Post ePacket Economy Track Kazakhstan | ¥1.70 +¥0.034/1 g |
- | Allowed |
|
China Post ePacket Kazakhstan | ¥1.70 +¥0.04675/1 g |
- | Restricted |
|
Ural KZ | ¥5 +¥3.5/100 g |
¥20 +¥3.5/100 g |
Allowed |
|
Ural KZ PUDO | ¥16 +¥0.035/1 g |
- | Allowed |
|
UNI EXPRESS KZ UNG | ¥16 +¥0.045/1 g |
- | Restricted |
Extra Small methods
| Logo | Method | Delivery drop-off to Moscow, days | PUDO | Courier | Max. weight, kg | Measurements, cm | Batteries |
|---|---|---|---|---|---|---|---|
 |
PTS & GBS Extra Small Express | 3–8 | $0.80 +$0.005/1 g |
- | 0.5 | 120×80×80 | MSDS Required |
 |
ASE-UNI Extra Small Express TR | 2–7 | $0.80 +$0.005/1 g |
- | 0.5 | Sum of sides<90 Length≤60 |
Restricted |
 |
Tanais & UMT Extra Small Express TR | 2–7 | $0.80 +$0.005/1 g |
- | 0.5 | Sum of sides<90 Length≤60 |
Restricted |
 |
TT Economy Extra Small | 17–22 | $0.69 +$0.004/1 g |
- | 0.5 | 60×60×60 | Allowed |
Economy methods
| Logo | Method | Delivery drop-off to Moscow, days | PUDO | Courier | Max. weight, kg | Measurements, cm | Batteries |
|---|---|---|---|---|---|---|---|
|
TT Economy | 17–22 | $2.60 +$0.2/100 g |
- | 35 | 200×80×80 | Allowed |
|
ASE-UNI Economy TR | 20–25 | $2.9 +$0.22/100 g |
- | 35 | Sum of sides<360 Length≤200 |
MSDS Required |
 |
SPEGAT Economy TR | 16–21 | $2.60 +$0.2/100 g |
$3 +$0.2/100 g |
25 | 150×80×80 | Allowed |
Super-express methods
| Logo | Method | Delivery drop-off to Moscow, days | PUDO | Courier | Max. weight, kg | Measurements, cm | Batteries |
|---|---|---|---|---|---|---|---|
|
PTS & GBS Broker | 3–8 | $3.00 +$0.45/100 g |
$3.00 +$0.45/100 g |
25 | 120×80×80 | MSDS Required |
|
ASE-UNI Express TR | 2–7 | $3.00 +$0.60/100 g |
- | 25 | 150×80×80 | Restricted |
|
ASE-UNI Express TR DG | 2–7 | $3.75 +$0.45/100 g |
$3.75 +$0.45/100 g |
25 | 150×80×80 | MSDS Required |
|
Tanais & UMT Express TR | 2–7 | $3.00 +$0.59/100 g |
- | 25 | 150×80×80 | Restricted |
|
Tanais & UMT Express TR Battery | 2–7 | $3.50 +$0.46/100 g |
- | 25 | 150×80×80 | Allowed |
CIS
| Logo | Method | Pick-up point | Courier | Batteries |
|---|---|---|---|---|
|
ASE-UNI Express AZ | $3.7 +$0.3/100 g |
- | Allowed |
| Logo | Method | Delivery drop-off to Moscow, days | PUDO | Courier | Max. weight, kg | Measurements, cm | Batteries |
|---|---|---|---|---|---|---|---|
|
GBS Broker UAE | 3–7 | $4.6 +$1.12/100 g |
- | 25 | 100×70×70 | MSDS required |
|
Tanais Express UAE General | 3–7 | $4.2 +$1.05/100 g |
- | 1.99 | 120×80×80 | Restricted |
|
Tanais Express UAE Battery | 3–7 | $4.4 +$1.18/100 g |
- | 25 | 100×50×50 | MSDS required |
|
Tanais Express UAE Heavy General | 3–7 | $4 +$0.88/100 g |
- | 25 | 120×80×80 | Restricted |
|
Tanais Express UAE Heavy Battery | 3–7 | $4.1 +$0.95/100 g |
- | 25 | 120×80×80 | MSDS required |
| Logo | Method | Delivery drop-off to Moscow, days | PUDO | Courier | Max. weight, kg | Measurements, cm | Batteries |
|---|---|---|---|---|---|---|---|
 |
GBS Broker & MyIndia | 7-10 | $5.20 +$1.10/100 g |
- | 25 | 150×80×80 | Restricted |
|
GBS & MyIndia Extra Small Express IN | 7-10 | $1.5 +$0.0012/1 g |
- | 0.5 | 120×80×80 | Restricted |
Editing Delivery Options
Warehouse delivery options may be changed if:
- There are errors that don’t let the Customer place an order, or deliver the product to the Customer.
If the method for delivering shipments of particular size or price has not been added to your warehouse, customers won’t be able to place their orders. In this case, Ozon may add a suitable method to the warehouse and notify you of that.
Examples of delivery options errors:
- Invalid delivery method
You have a product one piece of which refers to the Small group in terms of weight and price. If you haven’t added the Small group method to the warehouse with this product, customers won’t be able to place an order.
- Other delivery methods for orders with several product items haven’t been added
You have a product that refers to the Extra Small group in terms of weight and price. A customer orders several pieces of this product, and your shipment is switched to the Small group due to the increased order price. If you haven’t added the Small group delivery method to the warehouse with this product, the customer won’t be able to place an order. To let customers order different product combinations, add at least 1 delivery method for each of the 6 shipment groups to your warehouse: Extra Small, Budget, Small, Big, Premium Small and Premium Big.
- Other delivery methods haven’t been added after previously specified method had stopped working
A delivery method that will stop working soon has been added to your warehouse. After if stops working, there won’t be any active delivery methods at your warehouse, so customers won’t be able to place their orders. Ozon may add a suitable delivery method before the previous method stops working and will notify you in advance.
- When expanding the delivery geography and/or adding new delivery methods for these countries.
Ozon expands the product delivery geography to new countries to increase your sales. To deliver the products to these countries, Ozon may add a suitable delivery method to your warehouse and will inform you about it beforehand.
If the added delivery method are not suitable for you, change them in the warehouse settings.
You can check the delivery methods from warehouses in your account in Logistics → Logistics management and Methods in the Delivery Methods from This Warehouse block.
Editing Delivery Options
Warehouse delivery options may be edited when the delivery geography has expanded and/or new delivery methods have been added for these countries.
Ozon expands the product delivery geography to new countries to increase your sales. To deliver the products to these countries, Ozon may add a suitable delivery method to your warehouse and will inform you about it beforehand.
If the added delivery method are not suitable for you, change them in the warehouse settings.
You can check the delivery methods from warehouses in your account in Logistics → Logistics management and Methods in the Delivery Methods from This Warehouse block.
