Premium is a subscription for sellers. You can sign up for this additional service in your personal account.
Premium subscription advantages #
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Boosting products with a favorable price index by 10% instead of 7.5% in search results.
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The “Premium seller” badge indicating high-quality service and high rating of products.
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The “Premium Seller Products” filter in the search and catalog.
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No recommendation section on your storefront: customers don’t see products of other sellers.
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Priority support in our chat.
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Access to advanced analytics for 2 employees:
- Graphs: track the sales funnel and use ready-made metric sets for detailed analytics.
- Promotions: analyze categories, models, and brands that sell best during promotion periods.
- Trends: view sales statistics in your and related categories and determine the market capacity in your niche.
- Competitive position: compare your metrics with competitors in the category and strengthen your sales strategy.
- Customer profile: collect statistics on your customers and their preferred product categories to expand your product range and increase promotion performance.
- Missing and sold-out products: determine the products that are in demand, add them to your range, and increase sales.
Get access to Premium subscription #
To sign up for a Premium subscription, go through internal Ozon verification first. We don’t disclose the verification criteria for security reasons, so that scammers don’t gain access to the subscription benefits.
If you pass the verification, you see an invitation in the Premium → Premium for sellers section.
Subscription price #
For sellers who sign up for Premium for the first time, we offer a free trial period to get familiar with the conditions.
The Premium subscription fee is charged every month in a single payment. When you sign up for a subscription, the fee is charged immediately. If you can’t sign up, check if you have enough money in your account. You can do it in your personal account in the Finances → Balance section. You can view charges in the Finance section and in the completion report by the end of the month.
For example, if you sign up for Premium on June 15, we charge the fee for the first month on the same day. The next fee is charged on July 15.
Learn more about reasons for subscription deactivation
Sign up for Premium subscription #
If you pass the verification, you see an invitation banner in the Premium section.
It’s displayed on the page as long as you meet subscription requirements. To sign up for a subscription,
click
,
select
Premium,
and click Activate in the Premium block.
Only users with the “Manager” and “Administrator” roles can accept the invitation. If you see the banner but can’t sign up for Premium, contact your supervisor.
You can also activate Premium in other sections of your personal account. When you open the analytics reports in your personal account, the system offers to sign up for Premium. By agreeing, you automatically activate your subscription.
In 10–15 minutes after activation, advanced analytics and other Premium tools become available. If the average rating of all your products is 4.5 or higher, they receive a badge indicating your high-quality service. Other Premium benefits become available within 1 day.
Metrics monitoring #
Ozon recalculates the average product rating daily and displays it on your store page. If the rating drops below 4.5, the system removes the Premium badge from your PDPs and store page. We won’t show your products in the “Premium Seller Products” filter.
We return the benefits as soon as the average rating becomes 4.5 or higher.
You can track the rating statistics in your personal account.
Trial period #
If you haven’t signed up for a Premium subscription before, we offer a free trial period.
It lasts 30 days from the moment you first activate it. When the trial period ends, we automatically activate the paid subscription. If you don’t want to renew Premium, disable it in advance in the Settings → Contracts section.
Cancel Premium subscription #
You can cancel your subscription at any time. Open the Settings → Contracts section. In the Premium for sellers section at the bottom of the page, click Deactivate subscription.
You maintain the subscription benefits until the end of the paid or trial period. For example, you sign up for a subscription on October 6. On October 19, you decide not to renew it. If you cancel the subscription, it’ll remain active until November 6, the end of the paid period. Until November 6, you can use advanced analytics, and your products with a favorable price index will be shown higher in the search results.
Reasons for subscription deactivation #
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You don’t meet the subscription requirements anymore.
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There isn’t enough money in your account to renew the subscription. In this case, we disable access to the Premium benefits, but still attempt to renew it.
If you have enough money in your account within 14 days to pay for the subscription, it’ll be renewed.
If there isn’t enough money within 14 days, we stop renewal attempts.
You can manage automatic subscription renewal in the Settings → Contracts section.
