Ozon generates a sales report for the month and sends it to you by the 5th day of the following month. You can download a sales report in your personal account in the Finances → Documents → Sales reports section.
Report structure #
“Sold” section
Contains information about the products delivered to customers during the reporting period.
- Sold for the amount is the cost of all sold products, including regional coefficients. It’s calculated based on the selling price.
- Sold for the amount is the cost of all sold products. It’s calculated based on the selling price.
- Points for discounts is the number of points that we accrue to you for discounts given during the reporting period. You can use them to cover your commission fees.
Learn more about points for discounts - Quantity is the quantity of products sold at the selling price.
- Selling price is the price that the customer paid for the product.
- Sales fee by category (for reference) is the fee rate for the product of this category.
- Price before discounts at the Seller’s initiative (for reference) is the price that you’ve set for a product, including promotions.
- Standard commission fee is the fee amount in the contract currency, taking into account the quantity of products, your promotions, and markups.
- Total accrual amount is the amount you’ll receive for sold products after deducting the sales fee.
The commission fee rate is fixed at the moment the order is created. For example, if the product category had a 5% fee rate at the time of order, and 10% when it got delivered, the fee for the product will be 5%.
“Returned” section
Contains information about products that were returned by customers. For example, if the product didn’t fit in size or color.
- Returned for the amount is the cost of all returned products, including regional coefficients. It’s calculated based on the selling price.
- Returned for the amount is the cost of all returned products. It’s calculated based on the selling price.
- Points for discounts is the number of points that Ozon will deduct if the customer returns the product. You’ll only be charged for the return of products that Ozon has accrued points for.
Learn more about points for discounts - Quantity is the quantity of the returned products.
- Selling price is the price that the customer paid for the product.
- Standard commission fee is the fee amount in the contract currency, taking into account the quantity of products, your promotions, and markups.
- Total returned amount is the amount you’ll receive for returned products before deducting the sales fee.
If the customer canceled the order or didn’t buy the product, there’ll be no accruals and deductions for shipments. The report doesn’t include cancellations and non-purchases.
Final calculations
The bottom of the table shows final payments including accruals, points, and fees:
- Total accrual = Total accrual amount − Total returned amount.
- Total points accrued = Points for discounts (the “Sold” section) − Points for discounts (the “Returned” section).
- Total standard commission fee = Standard commission fee (the “Sold” section) − Standard commission fee (the “Returned” section).
- Total fee after discounts applied = Total standard commission fee − Total points accrued.
How to calculate the payment when selling discounted and marked up products #
Sale with a discount for points #
Calculation example in rubles
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On the first day of the month, you set the price of 100 rubles for a product.
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Ozon added a discount for points to the price from the 10th day of the month.
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Customers bought 30 products in a month:
- 20 products for 100 rubles each from the 1st to the 10th day;
- 10 products for 90 rubles each from the 10th day to the end of the month.
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One product without a discount was returned.
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The sales fee by category is 10%.
To calculate your expected income, Ozon deducts the category fee from your price:
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sold products: 30 products × (100 rubles - (0.1 × 100 rubles)) = 2700 rubles;
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returned products: 1 product × (100 rubles - (0.1 × 100 rubles)) = 90 rubles;
Ozon then compares your price and the selling price. If the selling price is:
- higher than your price, we’ll reduce the fee by the amount of our discount;
- lower than your price, we’ll return the difference with points, which we’ll use to pay for the sales fee in the same month.
The total payment is calculated according to the formula:

Ozon will also accrue points for 10 products sold at a discount (90 rubles each). Since the discount was 10 rubles from each product, the number of points is calculated according to the formula:

Customers bought 30 products, one product was returned. The standard fee is calculated according to the formula:

The payable fee includes the points that cover part of the cost. The payable fee including discounts is calculated according to the formula:

In total, products were sold for 2,800 rubles including returns. Ozon deducted 190 rubles in fees instead of 290 rubles. You’ll receive 2,610 rubles.
Selling at a markup #
Sometimes a product can be sold for a higher price than the one you’ve set. For example, due to a regional coefficient or if the product was bought in installments. Your total payment amount doesn’t change in any of these cases.
Example
- You’ve set the price of 100 rubles for the product.
- A customer ordered it from another region and paid 105 rubles, including the coefficient.
- The sales fee by category is 10%.
The total payment is calculated according to the formula:

Considering all the tax and legal nuances, we:
- look at your price and the selling price including the regional coefficient;
- calculate the fee including the mark-up: (0.1 × 100 rubles) + 5 rubles;
- make sure the customer hasn’t returned the product.

The product sales report is accompanied by the UTD. The UTD confirms that Ozon has provided the services of the committee and paid VAT from the amount received. In the UTD, Ozon issues a remuneration invoice. This document confirms the fact of the work performed. You’ll need it for a VAT deduction.
Download report example: