Определили ваш договор
Он заключён с ООО «Интернет Решения». Если есть другой договор, сможете переключиться на него в боковом меню
Xingyuan Express Extra Small, Xingyuan Standard Extra Small, Xingyuan Economy Extra Small, Xingyuan Standard Budget, Xingyuan Express Small, Xingyuan Standard Small, Xingyuan Economy Small, Xingyuan Standard Big, Xingyuan Express Premium Small, Xingyuan Standard Premium Small, Xingyuan Economy Premium Small, Xingyuan Standard Premium Big
Address | Customer service phone number | Opening hours |
---|---|---|
Xingyuan Guangzhou Warehouse: Guangdong Province, Guangzhou, Baiyun District, Hebian, No. 3 Helong Erheng Road, No. B127 Xingyuan International | 15374055789, 13924005816, 18927589892 | Mon-Sat 9:00–12:00, 12:30–22:30 |
Xingyuan Suifenhe Warehouse: Heilongjiang Province, Mudanjiang, Suifenhe, Wusuli Street Comprehensive Bonded Zone, East of Haidu Electromechanical Warehouse 5, Gate 1 | 15374055789, 13924005816, 18927589892 | Mon-Sat 9:00–12:00, 12:30–22:30 |
Warehouse No. 5, Cross-border E-commerce Industrial Park, Alashankou Bonded Zone, Baoliu Street, Alashankou City Bortala Mongol Autonomous Prefecture, Xinjiang, China | 15374055789,13924005816,18927589892 | Mon-Sat 9:00–19:00 |
You can use the shipping provider’s pick-up service.
Phone number | WeChat ID | Working hours | ||
---|---|---|---|---|
Contact person: Zhang Zhen | 17820557781 | OZON-xingyuan | 454565306@qq.com | — |
Contact person: Jia Jia | 19820290015 | XY-express | ozon666xy@163.com | — |
Customer support | 15374055789, 13924005816 | XY816express-2, XY816express | — | Mon-Sun 9:00–18:30, break 12:00–13:30. Additional working hours: Mon-Sat 20:00–22:00 |
Xingyuan Express Extra Small, Xingyuan Standard Extra Small, Xingyuan Economy Extra Small, Xingyuan Standard Budget, Xingyuan Express Small, Xingyuan Standard Small, Xingyuan Economy Small, Xingyuan Standard Big, Xingyuan Express Premium Small, Xingyuan Standard Premium Small, Xingyuan Economy Premium Small, Xingyuan Standard Premium Big
Shipping provider’s list of prohibited products (PDF)
You can calculate the delivery cost using our calculator.
Method | Drop-off delivery to Moscow, days |
To pick-up point | Courier delivery | Batteries |
---|---|---|---|---|
XY Express Extra Small | 5–10 | ¥3 + ¥0.045/1 g | — | Allowed |
XY Express Small | 5–10 | ¥16 + ¥0.045/1 g | ¥19.5 + ¥0.045/1 g | Allowed |
XY Express Premium Small | 5–10 | ¥22 + ¥0.045/1 g | ¥25.5 + ¥0.045/1 g | Allowed |
Method | Shipments not sent from the drop-off point |
Shipments canceled before customs clearance |
Unclaimed shipments |
---|---|---|---|
Xingyuan Express Extra Small | Free return | Free disposal | Free disposal |
Xingyuan Express Small Xingyuan Express Premium Small |
Free return | 0.5 × Forward logistics cost | 0.5 × Forward logistics cost |
Shipment group | Maximum compensation for loss or damage |
---|---|
Extra Small Budget |
Up to 1,500 RUB |
Small Big |
Up to 7,000 RUB |
Premium Small Premium Big |
Up to 250,000 RUB |
Xingyuan Express, Xingyuan Land, Xingyuan Super Economy
Xingyuan Small
Xingyuan Extra Small Economy, Xingyuan Extra Small Standard, Xingyuan Extra Small Express
Xingyuan Express
Shipment delivery cost is calculated depending on the sum of shipment length, width, and height (L + W + H). If the sum (L + W + H) is:
Delivery | Shipment | 100 g |
---|---|---|
To pick-up point | 20.00 CNY | 6.00 CNY |
Courier delivery | 23.00 CNY | 6.00 CNY |
Xingyuan Express delivery times and rates from 15.05.2024 (PDF)
Xingyuan Land
Rocket RU Ground Specials. Rates are calculated based on the shipment physical weight, no additional coefficients apply.
Delivery | Shipment | 100 g |
---|---|---|
To pick-up point | 20.00 CNY | 4.30 CNY |
Courier delivery | 23.00 CNY | 4.30 CNY |
Xingyuan Land delivery times and rates from 15.05.2024 (PDF)
Xingyuan Small
Rates are calculated based on the shipment physical weight, no additional coefficients apply.
Billing starts from 50 g. Weight measurements are rounded upward in 1 g increments.
Delivery | Shipment | 1 g |
---|---|---|
To pick-up point | 15.00 CNY | 0.04 CNY |
Xingyuan Small delivery times and rates from 12.03.2024 (PDF)
Xingyuan Super Economy
Rates are calculated based on the shipment physical weight, no additional coefficients apply.
Delivery | Shipment | 100 g |
---|---|---|
To pick-up point | 17.00 CNY | 3.70 CNY |
Xingyuan Super Economy delivery times and rates (PDF)
Xingyuan Extra Small Economy, Xingyuan Extra Small Standard, Xingyuan Extra Small Express
Rates are calculated based on the shipment physical weight, no additional coefficients apply.
Delivery | Shipment | 1 g |
---|---|---|
To pick-up point (Economy) | 3.00 CNY | 0.024 CNY |
To pick-up point (Standard) | 3.00 CNY | 0.036 CNY |
To pick-up point (Express) | 3.00 CNY | 0.046 CNY |
Xingyuan Extra Small Economy delivery times and rates (PDF)
Xingyuan Extra Small Standard delivery times and rates (PDF)
Xingyuan Extra Small Express delivery times and rates (PDF)
Shipping provider | Shipments not sent from the Drop-off point |
Shipments canceled before customs clearance |
Unclaimed shipments |
---|---|---|---|
Xingyuan Express Xingyuan Land Xingyuan Small Xingyuan Super Economy |
Free | Free | Free |
Xingyuan Extra Small Economy Xingyuan Extra Small Standard Xingyuan Extra Small Express |
Disposal or return at no extra charge | Free disposal | Free disposal |
To arrange a return, contact the carrier by mail: ozon666xy@163.com.
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Это база знаний для продавцов из стран СНГ и дальнего зарубежья.
Если ваша компания зарегистрирована в России, перейдите в базу знаний для продавцов из России.
Когда вы зарегистрировались на Ozon?
Условия работы и инструкции зависят от даты заключения договора — её можно посмотреть в разделе Договоры
Определили ваш договор
Он заключён с ООО «Интернет Решения». Если есть другой договор, сможете переключиться на него в боковом меню
Which country do you sell from?
Выберите договор