Drop-off points #
UNI Express Extra Small, UNI Standard Extra Small, UNI Economy Extra Small, UNI Express Budget, UNI Standard Budget, UNI Economy Budget, UNI Express Small, UNI Standard Small, UNI Economy Small, UNI Express Big, UNI Standard Big, UNI Economy Big, UNI Express Premium Small, UNI Standard Premium Small, UNI Economy Premium Small, UNI Express Premium Big, UNI Standard Premium Big, UNI Economy Premium Big
| Address | Contact person | Opening hours |
|---|---|---|
| Shanghai city, Qingpu District, Songying Road, No. 300, Building 3, 1st Floor, EQUICK | Mr. Bao; tel.: 13916642313 | Mon-Sun 8:00–22:00 |
| Guangdong province, Shenzhen city, Longhua District, Dalang Jiedao, No.200 Huachang Road, ICC Park, Second Phase, B Building, Room 102 | Chen Siyuan; tel.: 18025848397 | Mon-Sun 9:00–20:00 |
| Guangdong province, Guangzhou city, Baiyun District, Longgui Avenue, NanCun, Longhe Xinan, Heng erlu, No.3 | Huang Jiage; tel.: 13539784936 | Mon-Sun 9:00–20:00 |
| Guangdong Province, Dongguan City, Liaobu Town, Jinpen 3rd Road, No. 1, Room 102, Ozon Warehouse | Mr. Wu; tel.: 18964009569 | Mon-Sun 9:00–23:00 |
| Zhejiang Province, Yiwu City, Beiyuan Street, Lingyun Second District, Building 41, No. 1-3 | Mr. Bao; tel.: 13916642313 | Mon-Sun 12:00–22:00 |
| Zhejiang province, Ningbo city, Jiangbei District, Guangyuan Road, No.208, No. 2 Factory, Second Floor | Luo Xuegang; tel.: 13586684644 | Mon-Sun 8:30–17:30 |
| Fujian province, Putian city, Licheng District, Kuokou Xiaoqu, Building No. 5, No. 113 | Ma Hongmin; tel.: 17359502676 | Mon-Sun 9:00–20:00 |
| Fujian province, Quanzhou city, Jinjiang City, Chenli Town, Yibian Village, Shuanglongheyuan, No.2 Building, No. 1650 Online Logistics | Wang Chuan; tel.: 15559129090 | Mon-Sun 9:00–22:00 |
| Jiangsu province, Nanjing city, Jiangning District, No.33 Yunlong Road, Baowan Logistics Park, No.6 Warehouse, Door No.8 | Wang Zhen; tel.: 17761737976 | Mon-Sun 9:00-17:30 |
| Zhejiang province, Jinhua city, Jindong District, Xietang Zhen, No. 518 Xiwang Road | Yang Shenglei; tel.: 18966000309 | Mon-Sun 8:30-18:00 |
| Heilongjiang province, Jixi city, Jiguan District, Hongxing Xiang, Yili International, No.2 warehouse | Liu Xin; tel.: 17604678387 | Mon-Sun 8:00-17:00 |
| Guangdong province, Shenzhen city, Bao’an District, Baotian 1st Road, No. 336, Room 101 | Alan Shi; tel.: 18025409019 | Mon-Sun 10:00-20:00 |
| Fujian province, Xiamen city, Huli District, 2273 Gaoqi, No. 101 | Chen Bingxin; tel.: 17530875320 | Mon-Sun 9:00-20:00 |
| Henan province, Zhengzhou city, Zhongyuan District, North Rantun Road, Building 6, No. 1 | Amy; tel.: 15225077980 | Mon-Sun 10:00-17:00 |
| Guangdong province, Guangzhou city, Baiyun District, Jiahe Xinke, Shangcun, South Street, No. 32, Building B, 1st Floor | Lin Weixu; tel.: 18026089120 | Mon-Sat 10:00-22:00 |
| Guangdong province, Shenzhen city, Baoan District, Songgang Street, Hongxing Haochong First Industrial Zone, Building 55, 112-113 | Xie Tianming; tel.: 13151472567; Zhou Jianshun; tel.: 13349936878 |
Mon-Sun 8:30-18:00 |
| Guangdong Province, Zhuhai City, High-tech Zone, Tangjiawan Town, Chuangxin 4th Road, No. 28 | Li Huajun; tel.: 15323612727 | Mon-Fri 8:30-17:30 |
| Guangdong Province, Zhongshan City, Tanzhou Town, Southeast Huanshi Road, No. 96, Junhe Xianting, No. 30 | Li Huajun; tel.: 15323612727 | Mon-Fri 8:30-17:30 |
| Liaoning Province, Shenyang City, Huanggu District, Lingbei Street, No. 67, Xingyun Industry and Innovation Center, 216 | Wang Fugang; tel.: 13089988303 | Mon-Fri 8:30-17:30 |
| Heilongjiang Province, Harbin City, Nangang District, Hexing Road, No. 50, Normal University Community, Building 1, Unit 6, No. 102 | Wang Fugang; tel.: 13089988303 | Mon-Fri 8:30-17:30 |
| Jilin Province, Changchun City, Luyuan District, Tongxin Road, No. 228-3 | Wang Fugang; tel.: 13089988303 | Mon-Fri 8:30-17:30 |
You can use the shipping provider’s pick-up service.
Contacts #
| Phone number | WeChat ID | Working hours | ||
|---|---|---|---|---|
| Customer support | 0755-66837271 | Mao_miji | ozon@unitrade.su | Mon-Sun 9:00–12:00, 13:00–18:00 |
Shipping restrictions #
UNI Express Extra Small, UNI Standard Extra Small, UNI Economy Extra Small, UNI Express Budget, UNI Standard Budget, UNI Economy Budget, UNI Express Small, UNI Standard Small, UNI Economy Small, UNI Express Big, UNI Standard Big, UNI Economy Big, UNI Express Premium Small, UNI Standard Premium Small, UNI Economy Premium Small, UNI Express Premium Big, UNI Standard Premium Big, UNI Economy Premium Big
Shipping provider’s list of prohibited products (PDF)
Rates #
You can calculate the delivery cost using our calculator.
Forward logistics #
Reverse logistics #
Compensation rate #
| Shipment group | Maximum compensation for loss or damage |
|---|---|
| Extra Small Budget |
Up to 1,500 RUB |
| Small Big |
Up to 7,000 RUB |
| Premium Small Premium Big |
Up to 250,000 RUB |
Delivery times #
Hong Kong #
UNI Super Express HK
Drop-off points #
| Address | Contact person | Opening hours |
|---|---|---|
| Guangdong Province, Dongguan City, Liaobu Town, Jinpen 3 Road, No. 1, EQUICK | Mr. Nong; tel.: 18964009569 | Mon-Sun 9:00–23:00 |
| Contacts | Phone number | WeChat ID | Working hours | |
|---|---|---|---|---|
| Customer support | 13020129930 | Mao_miji | ozon@unitrade.su | Mon-Sun 9:00–12:00, 13:00–18:00 |
Conditions #
- Maximum shipment weight: 25 kg.
- Maximum shipment cost: 150,000 RUB.
- Maximum shipment dimensions: the sum of height + width + length must be less than 90 cm, with the longest side not exceeding 60 cm.
- Products with batteries are allowed to be shipped. MSDS is not required. Maximum power is 100 Wh.
- Shipping flammable products, such as varnishes, aerosols, lighters, is not allowed.
- Shipping provider’s list of prohibited products.
- List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
- In case of losing or damaging the shipment, the shipping provider provides compensations limited to 150,000 RUB.
UNI Express HK
Drop-off points #
| Address | Contact person | Opening hours |
|---|---|---|
| New Territories, Fotan, No. 34-36 Au Pui Wan Street, Veristrong Industrial Centre, Block A, 16/F, Unit 1604 | Fung Chun Wai; tel.: 85234604843, WeChat ID: UNIhonghong |
Mon-Fri 10:00-18:00 |
Cut-off: 17:30.
Conditions #
- Maximum shipment weight: 25 kg.
- Maximum shipment cost: 150,000 RUB.
- Maximum shipment dimensions: the sum of height + width + length must be less than 100 cm, with the longest side not exceeding 60 cm.
- Products with batteries (only devices with batteries inside) are allowed to be shipped, for this purpose provide a material safety data sheet MSDS. Maximum power is 100 Wh.
- Shipping flammable products, such as varnishes, aerosols, lighters, isn’t allowed.
- Shipping provider’s list of prohibited products.
- List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
- In case of losing or damaging the shipment, the shipping provider provides compensations limited to 150,000 RUB.
Conditions and rates until 01.12.2024
Conditions
UNI Express
- Maximum shipment weight: 25 kg.
- Maximum shipment cost: 150,000 RUB.
- Maximum shipment dimensions: 150 × 80 × 80 cm.
- Label size: 10 × 15 cm or larger.
- Products with batteries (only devices with batteries inside) are allowed to be shipped. MSDS is not required. Maximum power is 100 Wh.
- Shipping provider’s list of prohibited products.
- List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
- If the shipment is lost or damaged, the compensation amount doesn’t exceed 150,000 RUB.
UNI Express Jixi
- Maximum shipment weight: 25 kg.
- Maximum shipment dimensions: 150 × 80 × 80 cm.
- Maximum shipment cost: 150,000 RUB.
- Products with batteries inside are allowed to be shipped. MSDS isn’t required.
- Shipping provider’s list of prohibited products.
- List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
- In case of shipment loss or damage, the shipping provider provides compensations limited to the full order price.
UNI Express Small
- Maximum shipment weight: 500 g.
- Maximum shipment cost: 25,000 RUB.
- Maximum shipment dimensions: the sum of height + width + length must be less than 90 cm, with the longest side not exceeding 60 cm.
- Label size: 10 × 15 cm or larger.
- Products with batteries (only devices with batteries inside) are allowed to be shipped. MSDS is not required. Maximum power is 100 Wh.
- Shipping flammable products, such as varnishes, aerosols, lighters, is not allowed.
- Shipping provider’s list of prohibited products.
- List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
- In case of losing or damaging the shipment, the shipping provider provides compensations limited to 25,000 RUB.
UNI Economy
- Maximum shipment weight: 25 kg.
- Maximum shipment cost: 150,000 RUB.
- Maximum shipment dimensions: 150 × 80 × 80 cm.
- Label size: 10 × 15 cm or larger.
- Products with batteries inside as well as standalone batteries are allowed to be shipped. MSDS is not required. Maximum power is not limited.
- Shipping provider’s list of prohibited products.
- List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
- If the shipment is lost or damaged, the compensation amount doesn’t exceed 150,000 RUB.
UNI Economy Heavy
- Minimum shipment weight: 3 kg.
- Maximum shipment weight: 25 kg.
- Maximum shipment cost: 150,000 RUB.
- Maximum shipment dimensions: 150 × 80 × 80 cm.
- Products with batteries inside are allowed to be shipped. MSDS isn’t required.
- Shipping provider’s list of prohibited products.
- List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
- In case of shipment loss or damage, the shipping provider provides compensations limited to the full order price.
UNI Super Economy
- Maximum shipment weight: 3 kg.
- Maximum shipment cost: 10,000 RUB.
- Maximum shipment dimensions: the sum of height + width + length must be less than 90 cm, with the longest side not exceeding 60 cm.
- Label size: 10 × 15 cm or larger.
- Liquids up to 300 ml and 500 g are allowed.
- Products with batteries inside as well as standalone batteries are allowed to be shipped. MSDS isn’t required. Maximum power isn’t limited.
- Shipping flammable products, such as varnishes, aerosols, lighters, isn’t allowed.
- Shipping provider’s list of prohibited products.
- List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
- In case of shipment loss or damage, the shipping provider provides compensations limited to the full order price. The compensation sum doesn’t exceed 10,000 RUB.
UNI Super Express
- Maximum shipment weight: 25 kg.
- Maximum shipment cost: 150,000 RUB.
- Maximum shipment dimensions: the sum of height + width + length must be less than 90 cm, with the longest side not exceeding 60 cm.
- Products with batteries can’t be shipped.
- Shipping flammable products, such as varnishes, aerosols, lighters, isn’t allowed.
- Shipping provider’s list of prohibited products.
- List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
- In case of losing or damaging the shipment, the shipping provider makes compensations limited to 150,000 RUB.
UNI Super Express Small
- Maximum shipment weight: 200 g.
- Maximum shipment cost: 5,000 RUB.
- Maximum shipment dimensions: the sum of height + width + length must be less than 90 cm, with the longest side not exceeding 60 cm.
- Products with batteries can’t be shipped.
- Shipping flammable products, such as varnishes, aerosols, lighters, isn’t allowed.
- Shipping provider’s list of prohibited products.
- List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
- In case of losing or damaging the shipment, the shipping provider makes compensations limited to 5,000 RUB.
UNI Extra Small Economy
- Maximum shipment weight: 500 g.
- Maximum shipment cost: 1,500 RUB.
- Maximum shipment dimensions: the sum of height + width + length must be less than 90 cm, with the longest side not exceeding 60 cm.
- Products with batteries inside as well as standalone batteries are allowed to be shipped. MSDS is not required. Maximum power is not limited.
- Shipping provider’s list of prohibited products.
- List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
- In case of losing or damaging the shipment, the shipping provider makes compensations limited to 1,500 RUB.
UNI Extra Small Standard
- Maximum shipment weight: 500 g.
- Maximum shipment cost: 1,500 RUB.
- Maximum shipment dimensions: the sum of height + width + length must be less than 90 cm, with the longest side not exceeding 60 cm.
- Products with batteries inside are allowed to be shipped. MSDS isn’t required. Maximum power is 100 Wh.
- Shipping flammable products, such as varnishes, aerosols, lighters, isn’t allowed.
- Shipping provider’s list of prohibited products.
- List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
- In case of losing or damaging the shipment, the shipping provider makes compensations limited to 1,500 RUB.
UNI Extra Small Express
- Maximum shipment weight: 500 g.
- Maximum shipment cost: 1,500 RUB.
- Maximum shipment dimensions: the sum of height + width + length must be less than 90 cm, with the longest side not exceeding 60 cm.
- Products with batteries can’t be shipped.
- Shipping flammable products, such as varnishes, aerosols, lighters, isn’t allowed.
- Shipping provider’s list of prohibited products.
- List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
- In case of losing or damaging the shipment, the shipping provider makes compensations limited to 1,500 RUB.
Rates
Forward logistics
Rates are calculated based on the shipment physical weight, no additional coefficients apply.
UNI Express, UNI Express Jixi, UNI Economy, UNI Economy Heavy, UNI Super Express, UNI Super Express HK
| Delivery | Shipment | 100 g |
|---|---|---|
| To pick-up point (Express) | 2.23 USD | 0.77 USD |
| Courier delivery (Express) | 4.19 USD | 0.65 USD |
| To pick-up point (Express Jixi) | 2.23 USD | 0.77 USD |
| To pick-up point (Economy) | 2.15 USD | 0.48 USD |
| Courier delivery (Economy) | 4.19 USD | 0.56 USD |
| To pick-up point (Economy Heavy) | 0.00 USD | 0.42 USD |
| To pick-up point (Super Express) | 1.52 USD | 0.81 USD |
UNI Express delivery times and rates from 03.06.2024 (PDF)
UNI Express Jixi delivery times and rates (PDF)
UNI Economy delivery times and rates from 03.06.2024 (PDF)
UNI Economy Heavy delivery times and rates (PDF)
UNI Super Express delivery times and rates from 03.06.2024 (PDF)
UNI Super Express HK delivery times and rates from 12.12.2023 (PDF)
UNI Express Small, UNI Super Express Small, UNI Super Economy, UNI Extra Small Economy, UNI Extra Small Standard, UNI Extra Small Express
The reduced rate for UNI Extra Small Standard is only valid for packages delivered up to and including September 30.
| Delivery | Shipment | 1 g |
|---|---|---|
| To pick-up point (Express Small) | 1.66 USD | 0.0045 USD |
| To pick-up point (Super Express Small) | 1.70 USD | 0.00599 USD |
| To pick-up point (Super Economy) | 2.38 USD | 0.00340 USD |
| To pick-up point (Extra Small Economy) | 0.52 USD | 0.0037 USD |
| To pick-up point (Extra Small Standard) | 0.49 USD | 0.0035 USD |
| To pick-up point (Extra Small Express) | 0.49 USD | 0.0051 USD |
UNI Express Small delivery times and rates from 03.06.2024 (PDF)
UNI Super Economy delivery times and rates from 22.04.2024 (PDF)
UNI Super Express Small delivery times and rates (PDF)
UNI Extra Small Economy delivery times and rates (PDF)
UNI Extra Small Standard delivery times and rates from 12.07.2024 (PDF)
UNI Extra Small Express delivery times and rates from 25.06.2024 (PDF)
UNI Express HK
| Delivery | Shipment | 100 g |
|---|---|---|
| To pick-up point | 2.40 USD | 1.20 USD |
UNI Express HK delivery times and rates from 2.07.2024 (PDF)
Returns and cancellations
Electronic products can’t be returned to warehouses in China. You can:
- send shipments with electronics to a warehouse in Russia;
- dispose of the product.
| Shipping provider | Shipments not sent from the Drop-off point |
Shipments canceled before customs clearance |
Unclaimed shipments |
|---|---|---|---|
| UNI Super Express UNI Super Express Small UNI Express UNI Express Jixi UNI Express Small UNI Economy UNI Economy Heavy UNI Super Economy UNI Super Express HK |
- Disposal at no extra charge - Return to seller in China 20 CNY/shipment |
Return to seller in China 20 CNY/shipment |
- Disposal at no extra charge - Return to seller in China 10 CNY/shipment |
| UNI Extra Small Economy UNI Extra Small Standard UNI Extra Small Express |
Disposal or return at no extra charge | Free disposal | Free disposal |
| UNI Express HK | - Disposal at no extra charge - Return to seller in Hong Kong 3 USD/shipment |
- Disposal at no extra charge - Return to seller in Hong Kong 3 USD/shipment |
- Disposal at no extra charge - Return to seller in Hong Kong or to a warehouse in Russia 12 USD/shipment |
To arrange a return, contact the carrier by mail: ozon@unitrade.su.