Kargopass

Drop-off is available from October 6, 2025.

Drop-off points

Address	Contact person	Opening hours
15 Temmuz Mahallesi, Bahar Caddesi No:65 İç Kapı : 14-15–16 Bağcılar/İstanbul	Mustafa Çelik; email: destek@kargopass.com	Mon–Fri 08:00–17:30

Address	Contact person	Opening hours
Doğanlar Mahallesi, 1443 Sokak, No: 21 1/A, Bornova/İzmir	Seyhan Ula; email: destek@kargopass.com	Mon–Fri 09:00–17:30

Address	Contact person	Opening hours
İnönü Mahallesi, 1734. Sokak, No: 5/16, Atlantik İş Merkezi, Yenimahalle/Ankara	Mutlu Tamkoç; email: destek@kargopass.com	Mon–Fri 09:00–17:30

Address	Contact person	Opening hours
Kurtuluş Mahallesi, Sarper Caddesi, No:19/A , Odunpazarı/Eskişehir	Fatih Atıcıoğlu; email: destek@kargopass.com	Mon–Fri 09:00–17:30

Address	Contact person	Opening hours
Merkezefendi Mahallesi, 29 Ekim Bulvarı, No: 44/B, Merkezefendi/Denizli	Ali Yıldız; email: destek@kargopass.com	Mon–Fri 09:00–17:30

Address	Contact person	Opening hours
Demirtaş Cumhuriyet Mahallesi, Müjdat Köstendil Caddesi, No: 17B, Osmangazi/Bursa	Yusuf Ünvermiş; email: destek@kargopass.com	Mon–Fri 09:00–17:30

You can use the shipping provider’s pick-up service.

The partner offers the Fulfillment service for $0.45 USD per unit once a month. To enable it, send a request to destek@kargopass.com.

Maximum shipment weight: 25 kg.
Maximum shipment dimensions: 120 × 80 × 80 cm.
Maximum shipment cost: 250,000 RUB.
Batteries, including products with batteries or liquids inside, aren’t allowed to be shipped.
Shipping provider’s list of prohibited products.
List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
In case of losing or damaging the shipment, the shipping provider makes compensations limited to the maximum shipment price.
Transportation is possible for personal-use items; commercial shipments aren’t allowed. Each package with general-use items can carry no more than 3 pieces of the same product or 3 pieces of different products in it. Each package with electronic products is limited to 2 pieces.

Delivery cost is calculated depending on the sum of shipment length, width, and height (L + W + H). If the sum (L + W + H) is:

less or equal to 90 cm, the cost is calculated by physical weight;
more than 90 cm, the cost is calculated by volumetric weight: L × W × H (cm) ÷ 5,000 or L × W × H (mm) ÷ 5,000,000.

Weight measurements are rounded upward in 100 g increments.

Delivery	Shipment	100 g
To pick-up point	3.00 USD	0.55 USD

Shipping provider	Shipments not sent from the Drop-off point	Shipments canceled before customs clearance	Unclaimed shipments
Kargopass Express TR	• Free disposal • Return	• Free disposal • Delivery rate from Turkey to Russia × 1.75 (import customs clearence in Turkey at seller’s expence)	• Free disposal • Delivery rate from Turkey to Russia × 1.75 (import customs clearence in Turkey at seller’s expence)