Drop-off points #
Istanbul #
| Address | Contact person | Opening hours |
|---|---|---|
| ARNAVUTKOY: Taşoluk Mah. M.Kemal Cad. Baykara Sok. No:1A Arnavutköy İstanbul | Gökhan Balkanlı; tel.: 05552701319; email: ozon@ase.com.tr | Mon-Fri 9:00–18:00, Sat 9:00–13:00 |
| SANCAKTEPE: Eyüp Sultan Mah. Mehmet Akif Cad. Havadar Sk. No:4/6C. Sancaktepe | Emirhan Sarıçayır; tel.: 905547414267; email: ozon@ase.com.tr | Mon-Fri 9:00–18:00, Sat 9:00–13:00 |
| BAGCILAR HEAD OFFICE: MİA bölgesi, Dilmenler Cad. Mono Plaza No:19 K:7 Bağcılar-İstanbul | Mrs. Melisa Bozdemir; tel.: 905553610030; email: ozon@ase.com.tr | Mon-Fri 9:00–18:00, Sat 9:00–13:00 |
| Orta Mah. Yeniçağ Sk. No:13 Tuzla - İstanbul | Mr. Umut; tel.: 905301725991 | Mon-Fri 9:00-17:00, Sat 10:00–13:00 |
Ankara #
| Address | Contact person | Opening hours |
|---|---|---|
| Söğütözü Cad No:21/B Söğütözü | Ilknur Civelek; tel.: 905322579424 | Mon-Fri 9:00–17:00 |
Izmir #
| Address | Contact person | Opening hours |
|---|---|---|
| Etiler Mah.Bozkurt Cadddesi 23 A - İzmir | Mr. Eren Aytuna; tel.: 905301170385 | Mon-Fri 9:00–18:00 |
Bursa #
| Address | Contact person | Opening hours |
|---|---|---|
| Demirci Mah. Demirci Cad. No: 104/A Nilüfer - Bursa | Mr. Ali Cincinoğlu; tel.: 905322564899 | Mon-Fri 9:00–18:00 |
Antalya #
| Address | Contact person | Opening hours |
|---|---|---|
| Sinan Mah. Cebesoy Cad. No: 22/A Muratpaşa - Antalya | Mr.Oğuzhan; tel.: 905070191416 | Mon-Fri 9:00–18:00 |
Konya #
| Address | Contact person | Opening hours |
|---|---|---|
| Fevzi Çakmak Mah. Faydasıçok San. Sit. 10773. Sok. No: 7/I Karatay - Konya | Mr.Oğuzhan; tel.: 905327442188 | Mon-Fri 9:00–18:00 |
Kayseri #
| Address | Contact person | Opening hours |
|---|---|---|
| Yakut Mah. 3842. Sk. No: 3 B Kocasinan - Kayseri | Mr. Gökhan; tel.: 905458280366 | Mon-Fri 9:00-17:00 |
Gaziantep #
| Address | Contact person | Opening hours |
|---|---|---|
| Fatih, Fevzi Çakmak Blv. 119-113, 27060 Şehitkamil - Gaziantep | Ms. İrem; tel.: 5493420342 | Mon-Fri 9:00-17:00 |
Cut off: every day till 10:00.
| Contacts | Phone number | |
|---|---|---|
| Drop-off-related questions — Devrim Eriş | +90 555 362 87 29 | — |
| Information about shipments from Turkey | +90 545 7189402 | ozon@ase.com.tr |
| Customer service — Aisha Gasanova | +79041610817 | gasanova@unirade.su |
You can use the shipping provider’s pick-up service.
Conditions #
ASE-UNI Express TR
- Maximum shipment weight: 25 kg.
- Maximum shipment cost: 150,000 RUB.
- Maximum shipment dimensions: 150 × 80 × 80 cm.
- Label size: 10 × 15 cm or larger.
- Batteries, including products with batteries inside, aren’t allowed to be shipped.
- Liquids up to 500 g with MSDS certification are allowed.
- Shipping provider’s list of prohibited products.
- List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
- In case of losing or damaging the shipment, the shipping provider provides compensations limited to the maximum shipment price.
ASE-UNI Express TR DG
- Maximum shipment weight: 25 kg.
- Maximum shipment cost: 150,000 RUB.
- Maximum shipment dimensions: 150 × 80 × 80 cm.
- Label size: 10 × 15 cm or larger.
- Transporting devices with batteries up to 100 Wh is allowed. The shipment must contain information on the type of battery used: lithium-ion, etc.
- Liquids from 0 to 5 kg are allowed. MSDS certificate is required.
- Shipping provider’s list of prohibited products.
- List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
- In case of losing or damaging the shipment, the shipping provider provides compensations limited to the maximum shipment price.
ASE-UNI Extra Small Express TR
- Maximum shipment weight: 500 g.
- Maximum shipment dimensions: the sum of height + width + length must be less than 90 cm, with the longest side not exceeding 60 cm.
- Maximum shipment cost: 1,500 RUB.
- Products with batteries can’t be shipped.
- Shipping liquids or flammable products, such as varnishes, aerosols, lighters, is not allowed.
- Shipping provider’s list of prohibited products.
- List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
- In case of losing or damaging the shipment, the shipping provider makes compensations limited to 1,500 RUB.
Perfumery products must be shipped via ASE-UNI Express TR and ASE-UNI Express TR DG with an extra charge of 2.5 USD per shipment.
Rates #
Forward logistics #
ASE-UNI Express TR, ASE-UNI Express TR DG
Delivery cost is calculated depending on the sum of shipment length, width, and height (L + W + H). If the sum (L + W + H) is:
- less or equal to 90 cm, the cost is calculated by physical weight;
- more than 90 cm, the cost is calculated by volumetric weight: L × W × H (cm) ÷ 5,000 or L × W × H (mm) ÷ 5,000,000.
Weight measurements are rounded upward in 100 g increments.
| Delivery | Shipment | 100 g |
|---|---|---|
| To pick-up point (Express TR) | 3.00 USD | 0.60 USD |
| To pick-up point (Express TR DG) | 3.75 USD | 0.45 USD |
| Courier delivery (Express TR DG) | 3.75 USD | 0.45 USD |
ASE-UNI Express TR delivery times and rates (PDF)
ASE-UNI Express TR DG delivery times and rates (PDF)
ASE-UNI Extra Small Express TR
Rates are calculated based on the shipment physical weight, no additional coefficients apply.
Weight measurements are rounded upward in 1 g increments.
| Delivery | Shipment | 1 g |
|---|---|---|
| To pick-up point | 1.20 USD | 0.006 USD |
ASE-UNI Extra Small Express TR delivery times and rates (PDF)
Returns and cancellations #
| Shipping provider |
Returns from a warehouse in Turkey |
Shipments canceled before customs clearance |
Unclaimed shipments |
|---|---|---|---|
| ASE-UNI Express TR ASE-UNI Express TR DG |
- Free disposal - Return 3 USD/shipment |
- Free disposal - Return 3 USD/shipment |
- Free disposal - Return 12 USD/shipment |
| ASE-UNI Extra Small Express TR | Disposal or return at no extra charge |
Free disposal | Free disposal |
To arrange a return, contact the carrier by mail: ozon@unitrade.su.