ASE-UNI

Drop-off points

Istanbul

Address	Contact person	Opening hours
ARNAVUTKOY: Taşoluk Mah. M.Kemal Cad. Baykara Sok. No:1A Arnavutköy İstanbul	Gökhan Balkanlı; tel.: 05552701319; email: ozon@ase.com.tr	Mon-Fri 9:00–18:00, Sat 9:00–13:00
SANCAKTEPE: Eyüp Sultan Mah. Mehmet Akif Cad. Havadar Sk. No:4/6C. Sancaktepe	Emirhan Sarıçayır; tel.: 905547414267; email: ozon@ase.com.tr	Mon-Fri 9:00–18:00, Sat 9:00–13:00
BAGCILAR HEAD OFFICE: MİA bölgesi, Dilmenler Cad. Mono Plaza No:19 K:7 Bağcılar-İstanbul	Mrs. Melisa Bozdemir; tel.: 905553610030; email: ozon@ase.com.tr	Mon-Fri 9:00–18:00, Sat 9:00–13:00
Orta Mah. Yeniçağ Sk. No:13 Tuzla - İstanbul	Mr. Umut; tel.: 905301725991	Mon-Fri 9:00–17:00, Sat 10:00–13:00

Ankara

Address	Contact person	Opening hours
Söğütözü Cad No:21/B Söğütözü	Ilknur Civelek; tel.: 905322579424	Mon-Fri 9:00–17:00

Izmir

Address	Contact person	Opening hours
Etiler Mah.Bozkurt Cadddesi 23 A - İzmir	Mr. Eren Aytuna; tel.: 905301170385	Mon-Fri 9:00–18:00

Bursa

Address	Contact person	Opening hours
Demirci Mah. Demirci Cad. No: 104/A Nilüfer - Bursa	Mr. Ali Cincinoğlu; tel.: 905322564899	Mon-Fri 9:00–18:00

Antalya

Address	Contact person	Opening hours
Sinan Mah. Cebesoy Cad. No: 22/A Muratpaşa - Antalya	Mr.Oğuzhan; tel.: 905070191416	Mon-Fri 9:00–18:00

Konya

Address	Contact person	Opening hours
Fevzi Çakmak Mah. Faydasıçok San. Sit. 10773. Sok. No: 7/I Karatay - Konya	Mr.Oğuzhan; tel.: 905327442188	Mon-Fri 9:00–18:00

Kayseri

Address	Contact person	Opening hours
Yakut Mah. 3842. Sk. No: 3 B Kocasinan - Kayseri	Mr. Gökhan; tel.: 905458280366	Mon-Fri 9:00–17:00

Gaziantep

Address	Contact person	Opening hours
Fatih, Fevzi Çakmak Blv. 119-113, 27060 Şehitkamil - Gaziantep	Ms. İrem; tel.: 5493420342	Mon-Fri 9:00–17:00

Cut off: every day till 10:00.

Contacts	Phone number	Email
Drop-off-related questions — Devrim Eriş	+90 555 362 87 29	—
Information about shipments from Turkey	+90 545 7189402	ozon@ase.com.tr
Customer service — Aisha Gasanova	+79041610817	gasanova@unirade.su

You can use the shipping provider’s pick-up service.

Conditions

ASE-UNI Express TR

• Maximum shipment weight: 25 kg.
• Maximum shipment cost: 150,000 RUB.
• Maximum shipment dimensions: 150 × 80 × 80 cm.
• Label size: 10 × 15 cm or larger.
• Batteries, including products with batteries inside, aren’t allowed to be shipped.
• Liquids up to 500 g with MSDS certification are allowed.
• Shipping provider’s list of prohibited products (PDF).
• List of products prohibited for transportation (PDF) based on the Edict of the Eurasian Economic Commission.
• In case of losing or damaging the shipment, the shipping provider provides compensations limited to the maximum shipment price.

ASE-UNI Express TR DG

• Maximum shipment weight: 25 kg.
• Maximum shipment cost: 150,000 RUB.
• Maximum shipment dimensions: 150 × 80 × 80 cm.
• Label size: 10 × 15 cm or larger.
• Transporting devices with batteries up to 100 Wh is allowed. The shipment must contain information on the type of battery used: lithium-ion, etc.
• Liquids from 0 to 5 kg are allowed. MSDS certificate is required.
• Shipping provider’s list of prohibited products (PDF).
• List of products prohibited for transportation (PDF) based on the Edict of the Eurasian Economic Commission.
• In case of losing or damaging the shipment, the shipping provider provides compensations limited to the maximum shipment price.

ASE-UNI Extra Small Express TR

• Maximum shipment weight: 500 g.
• Maximum shipment dimensions: the sum of height, width, and length must be less than 90 cm, with the longest side not exceeding 60 cm.
• Maximum shipment cost: 6,000 RUB.
• Products with batteries can’t be shipped.
• Shipping liquids or flammable products, such as varnishes, aerosols, lighters, is not allowed.
• Shipping provider’s list of prohibited products (PDF).
• List of products prohibited for transportation (PDF) based on the Edict of the Eurasian Economic Commission.
• In case of losing or damaging the shipment, the shipping provider makes compensations limited to 6,000 RUB.

ASE-UNI Economy TR

• Minimum shipment weight: 3 kg.
• Maximum shipment weight: 35 kg.
• Maximum shipment dimensions: the sum of height + width + length must be less than 360 cm, with the longest side not exceeding 200 cm.
• Maximum shipment cost: 150,000 RUB.
• Transporting devices with batteries up to 100 Wh is allowed. The shipment must contain information on the type of battery used: lithium-ion, etc. MSDS certificate is required.
• Shipping liquids or flammable products, such as varnishes, aerosols, lighters, is not allowed.
• Shipping provider’s list of prohibited products (PDF).
• List of products prohibited for transportation (PDF) based on the Edict of the Eurasian Economic Commission.
• In case of losing or damaging the shipment, the shipping provider provides compensations limited to the maximum shipment price.

Perfumery products must be shipped via ASE-UNI Express TR and ASE-UNI Express TR DG with an extra charge of 3.5 USD per shipment.

Rates

Forward logistics

ASE-UNI Express TR, ASE-UNI Express TR DG

Delivery cost is calculated depending on the sum of shipment length, width, and height (L + W + H). If the sum (L + W + H) is:

• less or equal to 90 cm, the cost is calculated by physical weight;
• more than 90 cm, the cost is calculated by volumetric weight: L × W × H (cm) ÷ 5,000 or L × W × H (mm) ÷ 5,000,000.

Weight measurements are rounded upward in 100 g increments.

Delivery	Shipment	100 g
To pick-up point (Express TR)	3.00 USD	0.60 USD
To pick-up point (Express TR DG)	3.75 USD	0.45 USD
Courier delivery (Express TR DG)	3.75 USD	0.45 USD

ASE-UNI Express TR delivery times and rates (PDF)

ASE-UNI Express TR DG delivery times and rates (PDF)

ASE-UNI Extra Small Express TR

Rates are calculated based on the shipment physical weight, no additional coefficients apply.

Weight measurements are rounded upward in 1 g increments.

Delivery	Shipment	1 g
To pick-up point	0.80 USD	0.005 USD

ASE-UNI Extra Small Express TR delivery times and rates from 25.09.2024 (PDF)

ASE-UNI Economy TR

Rates are calculated based on the shipment physical weight, no additional coefficients apply.

Weight measurements are rounded upward in 100 g increments.

Delivery	Shipment	100 g
To pick-up point	2.9 USD	0.22 USD

ASE-UNI Economy TR delivery times and rates (PDF)

Returns and cancellations

Shipping provider	Returns from a warehouse in Turkey	Shipments canceled before customs clearance	Unclaimed shipments
ASE-UNI Express TR ASE-UNI Express TR DG ASE-UNI Economy TR	- Free disposal - Return	- Free disposal - Return 8 USD/shipment	- Free disposal - Return 10 USD/shipment
ASE-UNI Extra Small Express TR	Disposal or return at no extra charge	Free disposal	Free disposal

CIS

ASE-UNI Express AZ

Drop-off points

Conditions

• Maximum shipment weight: 25 kg.
• Maximum shipment dimensions: the sum of height + width + length must be less than 90 cm, with the longest side not exceeding 60 cm.
• Maximum shipment cost: 150,000 RUB.
• Transporting devices with batteries up to 100 Wh is allowed. The shipment must contain information on the type of battery used: lithium-ion, etc.
• Shipping liquids or flammable products, such as varnishes, aerosols, lighters, is not allowed.
• Shipping provider’s list of prohibited products (PDF).
• In case of losing or damaging the shipment, the shipping provider makes compensations limited to 150,000 RUB.

Rates

Rates are calculated based on the shipment physical weight, no additional coefficients apply.

Weight measurements are rounded upward in 100 g increments.

Delivery	Shipment	100 g
To pick-up point	3.7 USD	0.3 USD

ASE-UNI Express AZ delivery times and rates (PDF)

Returns and cancellations

Shipping provider	Returns from a warehouse in Turkey	Shipments canceled before customs clearance	Unclaimed shipments
ASE-UNI Express AZ	Free disposal and return	• Free disposal • Return: 12 USD/shipment	• Free disposal • Return: 12 USD/shipment

To arrange a return, contact the carrier by mail: ozon@unitrade.su.

ASE-UNI Extra Small Express AZ

Drop-off points

Conditions

• Maximum shipment weight: 500 g.
• Maximum shipment dimensions: the sum of height, width, and length must be less than 90 cm, with the longest side not exceeding 60 cm.
• Maximum shipment cost: 6,000 RUB.
• In case of losing or damaging the shipment, the shipping provider makes compensations limited to the maximum shipment cost.
• Transporting devices with batteries up to 100 Wh is allowed. The shipment must contain information on the battery type: lithium-ion, etc.
• An MSDS certificate is mandatory.
• Liquids between 0 and 500 g are allowed.
• Shipping liquids over 500 g or flammable products, such as varnishes, aerosols, lighters, isn’t allowed
• Shipping provider’s list of prohibited products (PDF).

Rates

Rates are calculated based on the shipment physical weight, no additional coefficients apply.

Weight measurements are rounded upward in 1 g increments.

Delivery	Shipment	1 g
To pick-up point	0.80 USD	0.005 USD

ASE-UNI Extra Small Express AZ delivery times and rates (PDF)

Returns and cancellations

Method	Shipments not sent from the drop-off point	Shipments canceled before customs clearance	Unclaimed shipments
ASE-UNI Extra Small Express AZ	Free disposal and return	Free disposal	Free disposal

To arrange a return, contact the carrier by mail: ozon@unitrade.su.

Additional links

Official website

Track shipments here