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Drop-off points
7D Express Small, 7D Economy Small
| Address | Contact person | Opening hours | |
|---|---|---|---|
| Guangdong Province, Dongguan City, Huangjiang Town, No. 39 Tianxing Road, Juzhuo Science and Technology Innovation Park, 3rd floor | Zhao Zhiqiang; tel.: 15903691995 | Mon-Sun 0:00–24:00 | linxiaohong@shwise.com |
| Bonded Warehouse No. 4, Hunchun Comprehensive Bonded Zone, Hunchun City, Yanbian Korean Autonomous Prefecture, Jilin Province (orange warehouse 200 meters north to the left of the checkpoint entrance) 7D | Liu Hong 7D; tel.: 15844399899 | Mon-Sat 8:30–17:30 | andrew.sg@7days-express.com |
You can use the shipping provider’s pick-up service.
| Contact person | Telephone number | WeChat ID | |
|---|---|---|---|
| Leo | 17688515686 | shuai_dao_jia_le | leo.yang@7days-express.com |
| Andrew | 15903691995 | G_GG_G01 | andrew.sg@7days-express.com |
Shipping restrictions
7D Express Small, 7D Economy Small
Shipping provider’s list of prohibited products (PDF)
Rates
You can calculate the delivery cost using our calculator.
Forward logistics
| Method | Drop-off delivery to Moscow, days |
To pick-up point | Courier delivery | Batteries |
|---|---|---|---|---|
| 7D Express Small | 5–10 | ¥16 + ¥0.045/1 g | ¥19.5 + ¥0.045/1 g | Allowed |
Reverse logistics
| Method | Shipments not sent from the drop-off point |
Shipments canceled before customs clearance |
Unclaimed shipments |
|---|---|---|---|
| 7D Express Small | Free return | 1.5 × Forward logistics cost | 1.5 × Forward logistics cost |
Compensation rate
| Shipment group | Maximum compensation for loss or damage |
|---|---|
| Extra Small Budget |
Up to 1,500 RUB |
| Small Big |
Up to 7,000 RUB |
| Premium Small Premium Big |
Up to 250,000 RUB |
Delivery times
Conditions and rates until 01.12.2024
Conditions
7D Standard, 7D Economy
- Maximum shipment weight: 25 kg.
- Maximum shipment dimensions: 150 × 80 × 80 cm.
- Maximum shipment cost: 250,000 RUB.
- You can deliver products with batteries, MSDS is not required.
- Shipping flammable products, such as varnishes, aerosols, lighters, isn’t allowed.
- Shipping provider’s list of prohibited products.
- List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
- Transportation is possible for personal-use items; commercial shipments aren’t allowed. Each package with general-use items can carry no more than 3 pieces of the same product or 5 pieces of different products in it.
7D Extra Small Standard
- Maximum shipment weight: 500 g.
- Maximum shipment dimensions: the sum of height + width + length must be less than 90 cm.
- Maximum shipment cost: 1,500 RUB.
- You can deliver products with batteries, MSDS is not required.
- Shipping provider’s list of prohibited products.
- List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
- Transportation is possible for personal-use items; commercial shipments aren’t allowed. Each package with general-use items can carry no more than 3 pieces of the same product or 5 pieces of different products in it.
Rates
Forward logistics
7D Standard
Shipment delivery cost depends on the sum of shipment length, width, and height (L + W + H). If the sum (L + W + H) is:
- less or equal to 100 cm, the cost is calculated by physical weight;
- more than 100 cm, the shipping provider compares the physical and volumetric weight (L × W × H (cm) ÷ 6,000) or (L × W × H (mm) ÷ 6,000,000) of shipments. Rates are calculated based on the biggest of the received values.
Weight measurements are rounded upward in 50 g increments.
| Delivery | Shipment | 50 g |
|---|---|---|
| To pick-up point | 18.00 CNY | 2.85 CNY |
| Courier delivery | 21.50 CNY | 2.85 CNY |
7D Standard delivery times and rates (PDF)
7D Economy
Rates are calculated based on the shipment physical weight, no additional coefficients apply.
Weight measurements are rounded upward in 100 g increments.
| Delivery | Shipment | 100 g |
|---|---|---|
| To pick-up point | 18.00 CNY | 3.70 CNY |
| Courier delivery | 21.50 CNY | 3.70 CNY |
7D Economy delivery times and rates from 5.07.2024 (PDF)
7D Extra Small Standard
Rates are calculated based on the shipment physical weight, no additional coefficients apply.
Weight measurements are rounded upward in 1 g increments.
| Delivery | Shipment | 1 g |
|---|---|---|
| To pick-up point (Standard) | 3.00 CNY | 0.036 CNY |
7D Extra Small Standard delivery times and rates (PDF)
Returns and cancellations
| Shipping provider | Shipments not sent from the Drop-off point |
Shipments canceled before customs clearance |
Unclaimed shipments |
|---|---|---|---|
| 7D Standard 7D Economy |
- Free disposal - Return at sender’s expense |
- Free disposal - Delivery rate from China to Russia × 1.5 |
- Free disposal - Delivery rate from China to Russia × 1.5 |
| 7D Extra Small Standard | Disposal or return at no extra charge |
Free disposal | Free disposal |
To arrange a return, contact the carrier by mail: guan.sg@7days-express.com.
