Drop-off points #
CEL Express Extra Small, CEL Standard Extra Small, CEL Economy Extra Small, CEL Express Budget, CEL Standard Budget, CEL Economy Budget, CEL Express Small, CEL Standard Small, CEL Economy Small, CEL Express Big, CEL Standard Big, CEL Economy Big, CEL Express Premium Small, CEL Standard Premium Small, CEL Economy Premium Small, CEL Express Premium Big, CEL Standard Premium Big, CEL Economy Premium Big
| Address | Contact person | Opening hours | Customer service contacts |
|---|---|---|---|
| Jilin Province, Yanbian Korean Autonomous Prefecture, Hunchun, Jinhai Road, Hunchun Comprehensive Bonded Zone, Bonded Warehouse No. 4 (orange warehouse 200 m north on the left side of the road junction leading to the entrance) | Jie Li; tel.: 15143313110; Hong Liu; tel.: 15844399899 | Mon-Sat 8:30–17:30 | — |
| Guangzhou, Baiyun District, Longgui Subdistrict, Nanling Industrial Zone, 5 Wuheng Road, A01 | Yuanyuan Lv; tel.: 18680533135 | Mon-Sun 9:00-21:00 | — |
| Shenzhen, Bao’an District, Fuyong Subdistrict, 138-1 Fuhai 2nd Road, Dayue International | Yonglin He; tel.: 15338768609; Bashan Wan; tel.: 19373010541 | Mon-Sat 9:00-18:00 | — |
| Shenzhen, Longhua District, Longhua Subdistrict, Fukang Neighbourhood, 65 Donghuan 2nd Road, Zhongjia Creative Park, 1F Bldg A6 | Min Fu; tel.: 13928494347 | Mon-Sat 9:00-18:00 | — |
| Shenzhen, Longgang District, Bantian Subdistrict, Yongxiang Road, Gaolite Intelligent Energy Industrial Park (South Gate), Steel Structure, 7-1 | Meirong Kang; tel.: 18316327361 | Mon-Fri 13:30-22:00; Sat 9:00-18:00 | Qiu He; tel.: 17875059575 |
| Fujian Province, Longyan, Xinluo District, 32 Lianfa Road, 1st building on the left after entering Xinlong Environmental Protection | Defa Wang; tel.: 17759214105 | Mon-Sat 9:30-20:00 | Defa Wang; tel.: 17759214105 |
| Guangdong Province, Jieyang, Rongcheng District, Dongxiang Neighbourhood, Fabric Market, Area D, Block 3, No. 5-11 | Derun Lin; tel.: 13480330025 | Mon-Sat 10:00-20:00 | Derun Lin; tel.: 13480330025 |
| Guangdong Province, Huizhou, Huiyang District, Xinghe East 7th Road, Xinghe Danti, Area V, Block 3, 2-103, Ground Floor | Ms. Xie; tel.: 13686428165 | Mon-Sat 9:00-18:00 | — |
| Fujian Province, Quanzhou City, Jinjiang, Chidian Town, Chitang Village, 2 Gaocuo Old Village | Zhimiao Shi; tel.: 18150955000 | Mon-Sat 9:00-12:00; 14:00-18:00 | Yanhua Yao; tel.: 18016560985 |
| Fujian Province, Putian, Licheng District, Gongchen Neighbourhood, Block 2 Baoli Champagne, 103 | Jianwei Chen; tel.: 13613070786 | Mon-Sun 10:00-18:00 | — |
| Zhejiang Province, Jinhua City, Yiwu, 18 Qucheng Street, Bldg 2, 2F (south side of the security room) | Junqi Ma; tel.: 18905895796 | Mon-Sat 9:00-18:00 | Yuxia Pan; tel.: 18905895796 |
| Ningbo, Jiangbei District, 158 Changxing Road, Bldg 8, s101 (south entrance for unloading) | Haopeng Wu; tel.: 18905895796 | Mon-Sat 9:00-18:00 | — |
| Warehouse No. 4, Building C, No. 338, Hangshu 1st Road, Xihang Port, Shuangliu District, Chengdu, Sichuan Province | Yang Zhen; tel.: 17335316602 | Mon-Sat 9:00-17:30 | — |
| Hebei Province, Baoding City, Gaobeidian, Dongmaying Town, Dongsi Village, 50 Hedi Street | Jun Cui; tel.: 13662173608 | Mon-Sat 9:00-17:30 | — |
| Shandong Province, Weifang, Gaoxin District, Factory Yard southeast of the intersection of Huixian Road and Dongfeng Street | Haigang Han; tel.: 13361563318 | Mon-Sun 8:30-22:00 | — |
| Shandong Province, Binzhou, Bincheng District, 12th Huanghe Road, Dashangjiayuan, 1st Zone, Row 5, No. 104 | Xinlu Han; tel.: 18364960009 | Mon-Sat 8:30-18:00 | Shakui Lu; tel.: 15920372579 |
| Guangdong Province, Zhaoqing, Dinghu District, Jinding Road, Kengkou Subdistrict, Guangdong Polytechnic University, Dinghu Campus, Training Building | Hui Li; tel.: 15818567332 | Mon-Sat 8:00-18:00 | Biru Qu; tel.: 13760035780 |
| Fujian Province, Fuzhou, Cangshan District, Cangshan Science & Technology Park, 2 Jinpu Branch Road, Southeast Warehouse of Yuanhang International | Wuming Yang; tel.: 13313789689 | Mon-Sun 9:00-19:00 | Miss Lin; tel.: 13313789589 |
Contacts #
| Phone number | WeChat ID | Working hours | ||
|---|---|---|---|---|
| Customer support | — | free- - - 123456 |
— | Mon-Sat 9:30–12:00, 13:00–18:30 |
| Shipping provider’s contact person: Hui Haijian |
17324463892 | ttb2010yw | huihaijian@cel.work | — |
| Shipping provider’s contact person: Bao Dong |
13199335628 | CEL-BaoDong | xuesong@cel.work | — |
Shipping restrictions #
CEL Express Extra Small, CEL Standard Extra Small, CEL Economy Extra Small, CEL Express Budget, CEL Standard Budget, CEL Economy Budget, CEL Express Small, CEL Standard Small, CEL Economy Small, CEL Express Big, CEL Standard Big, CEL Economy Big, CEL Express Premium Small, CEL Standard Premium Small, CEL Economy Premium Small, CEL Express Premium Big, CEL Standard Premium Big, CEL Economy Premium Big
Shipping provider’s list of prohibited products (PDF)
Rates #
You can calculate the delivery cost using our calculator.
Forward logistics #
Reverse logistics #
Compensation rate #
| Shipment group | Maximum compensation for loss or damage |
|---|---|
| Extra Small Budget |
Up to 1,500 RUB |
| Small Big |
Up to 7,000 RUB |
| Premium Small Premium Big |
Up to 250,000 RUB |
Delivery times #
Conditions and rates until 01.12.2024
Conditions
CEL Express
- Maximum shipment weight: 25 kg.
- Maximum shipment dimensions: 150 × 80 × 80 cm.
- Maximum shipment cost: 500,000 RUB.
- Products with batteries inside as well as standalone batteries are allowed to be shipped. MSDS is not required.
- Shipping provider’s list of prohibited products.
- List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
- Transportation is possible for personal-use items; commercial shipments aren’t allowed. Each package with general-use items can carry no more than 3 pieces of the same product or 3 pieces of different products in it. Each package with electronic products is limited to 2 pieces.
- In case of shipment loss or damage, the shipping provider provides compensations limited to the full order price. The compensation sum doesn’t exceed 1400 CNY.
CEL Super Small
- Maximum shipment weight: 5 kg.
- Maximum shipment dimensions: the sum of height + width + length must be less than 90 cm.
- Maximum shipment cost: 20,000 RUB.
- Shipping provider’s list of prohibited products.
- List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
- Transportation is possible for personal-use items; commercial shipments aren’t allowed. Each package with general-use items can carry no more than 3 pieces of the same product or 3 pieces of different products in it. Each package with electronic products is limited to 2 pieces.
- In case of shipment loss or damage, the shipping provider provides compensations limited to the full order price. The compensation sum doesn’t exceed 1400 CNY.
CEL Economy
- Maximum shipment weight: 25 kg.
- Maximum shipment dimensions: 150 × 80 × 80 cm.
- Maximum shipment cost: 500,000 RUB.
- Products with batteries inside as well as standalone batteries are allowed to be shipped. MSDS is not required.
- Shipping provider’s list of prohibited products.
- List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
- Transportation is possible for personal-use items; commercial shipments aren’t allowed. Each package with general-use items can carry no more than 3 pieces of the same product or 3 pieces of different products in it. Each package with electronic products is limited to 2 pieces.
- In case of shipment loss or damage, the shipping provider provides compensations limited to the full order price. The compensation sum doesn’t exceed 1400 CNY.
CEL Economy Small
- Maximum shipment weight: 5 kg.
- Maximum shipment dimensions: the sum of height + width + length must be less than 90 cm.
- Maximum shipment cost: 20,000 RUB.
- Products with batteries inside as well as standalone batteries are allowed to be shipped. MSDS is not required.
- Shipping provider’s list of prohibited products.
- List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
- Transportation is possible for personal-use items; commercial shipments aren’t allowed. Each package with general-use items can carry no more than 3 pieces of the same product or 3 pieces of different products in it. Each package with electronic products is limited to 2 pieces.
- In case of shipment loss or damage, the shipping provider provides compensations limited to the full order price. The compensation sum doesn’t exceed 1400 CNY.
CEL Super Economy
- Minimum shipment weight: 5 kg.
- Maximum shipment weight: 25 kg.
- Maximum shipment dimensions: 150 × 80 × 80 cm.
- Maximum shipment cost: 500,000 RUB.
- Products with batteries inside as well as standalone batteries are allowed to be shipped. MSDS isn’t required.
- Shipping provider’s list of prohibited products.
- List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
- Transportation is possible for personal-use items; commercial shipments aren’t allowed. Each package with general-use items can carry no more than 3 pieces of the same product or 3 pieces of different products in it. Each package with electronic products is limited to 2 pieces.
- In case of shipment loss or damage, the shipping provider provides compensations limited to the full order price. The compensation sum doesn’t exceed 1400 CNY.
CEL Extra Small Economy
- Maximum shipment weight: 500 g.
- Maximum shipment dimensions: the sum of height + width + length must be less than 90 cm.
- Maximum shipment cost: 1 500 RUB.
- Products with batteries inside as well as standalone batteries are allowed to be shipped. MSDS is not required.
- Shipping provider’s list of prohibited products.
- List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
- Transportation is possible for personal-use items; commercial shipments aren’t allowed. Each package with general-use items can carry no more than 3 pieces of the same product or 3 pieces of different products in it. Each package with electronic products is limited to 2 pieces.
- In case of shipment loss or damage, the shipping provider provides compensations limited to the full order price. The compensation sum doesn’t exceed 400 CNY.
CEL Extra Small Standard
- Maximum shipment weight: 500 g.
- Maximum shipment dimensions: the sum of height + width + length must be less than 90 cm.
- Maximum shipment cost: 1 500 RUB.
- Products with batteries inside as well as standalone batteries are allowed to be shipped. MSDS is not required.
- Shipping provider’s list of prohibited products.
- List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
- Transportation is possible for personal-use items; commercial shipments aren’t allowed. Each package with general-use items can carry no more than 3 pieces of the same product or 3 pieces of different products in it. Each package with electronic products is limited to 2 pieces.
- In case of shipment loss or damage, the shipping provider provides compensations limited to the full order price. The compensation sum doesn’t exceed 400 CNY.
Rates
Forward logistics
CEL Express
Airway delivery. Shipment delivery cost is calculated depending on the sum of shipment length, width, and height (L + W + H). If the sum (L + W + H) is:
- less or equal to 90 cm, the cost is calculated by physical weight;
- more than 90 cm, the shipping provider compares the physical and volumetric weight (L × W × H (cm) ÷ 6000) or (L × W × H (mm) ÷ 6 000 000) of shipments. Rates are calculated based on the biggest of the received values.
Weight measurements are rounded upward in 100 g increments.
| Delivery | Shipment | 100 g |
|---|---|---|
| To pick-up point | 18.00 CNY | 6.30 CNY |
| Courier delivery | 21.50 CNY | 6.30 CNY |
CEL Express delivery times and rates (PDF)
CEL Economy, CEL Super Economy
Land delivery. Rates are calculated based on the shipment physical weight, no additional coefficients apply.
Weight measurements are rounded upward in 100 g increments.
| Delivery | Shipment | 100 g |
|---|---|---|
| To pick-up point (Economy) | 18.00 CNY | 4.60 CNY |
| Courier delivery (Economy) | 21.50 CNY | 4.60 CNY |
| To pick-up point (Super Economy) | 0 CNY | 3.75 CNY |
CEL Economy delivery times and rates (PDF)
CEL Super Economy delivery times and rates (PDF)
CEL Super Small
Land and airway intermodel delivery. Rates are calculated based on the shipment physical weight, no additional coefficients apply.
Weight measurements are rounded upward in 1 g increments.
| Delivery | Shipment | 1 g |
|---|---|---|
| To pick-up point | 15.00 CNY | 0.042 CNY |
CEL Super Small delivery times and rates from 23.05.2024 (PDF)
CEL Economy Small
Land delivery. Rates are calculated based on the shipment physical weight, no additional coefficients apply.
Weight measurements are rounded upward in 1 g increments.
| Delivery | Shipment | 1 g |
|---|---|---|
| To pick-up point (Economy Small) | 13.00 CNY | 0.035 CNY |
CEL Economy Small delivery times and rates from 23.05.2024 (PDF)
CEL Extra Small Economy
Land delivery. Rates are calculated based on the shipment physical weight, no additional coefficients apply.
Weight measurements are rounded upward in 1 g increments (based on ¥25.72/1 kg).
| Delivery | Shipment | 1 g |
|---|---|---|
| To pick-up point (Extra Small Economy) | 3.34 CNY | 0.026 CNY |
CEL Extra Small Economy delivery times and rates (PDF)
CEL Extra Small Standard
Land and airway intermodel delivery. Rates are calculated based on the shipment physical weight, no additional coefficients apply.
Weight measurements are rounded upward in 1 g increments (based on ¥37.22/1 kg).
| Delivery | Shipment | 1 g |
|---|---|---|
| To pick-up point (Extra Small Standard) | 3.34 CNY | 0.038 CNY |
CEL Extra Small Standard delivery times and rates (PDF)
Returns and cancellations
| Shipping provider | Shipments not sent from the Drop-off point |
Shipments canceled before customs clearance |
Unclaimed shipments |
|---|---|---|---|
| CEL Express CEL Super Small CEL Economy CEL Economy Small CEL Super Economy |
Free | Delivery rate from China to Russia × 1 |
Delivery rate from China to Russia × 1 |
| CEL Extra Small Economy CEL Extra Small Standard |
Disposal or return at no extra charge | Free disposal | Free disposal |
To arrange a return, contact the carrier by mail: huihaijian@cel.work, xuesong@cel.work.
