Shipping restrictions #
Shipping provider’s list of prohibited products (PDF)
Rates #
Forward logistics #
Standard
| Method | Delivery time from the warehouse to Moscow, days |
To pick-up point | Courier delivery | Batteries |
|---|---|---|---|---|
| XY FBP Standard Extra Small | 10-15 | ¥2,9 + ¥0,027/1 g | — | Allowed |
| XY FBP Standard Budget | 10-15 | ¥17 + ¥0,025/1 g | — | Allowed |
| XY FBP Standard Small | 10-15 | ¥15 + ¥0,027/1 g | ¥18,5 + ¥0,027/1 g | Allowed |
| XY FBP Standard Big | 10-15 | ¥35 + ¥0,024/1 g | ¥38,5 + ¥0,024/1 g | Allowed |
| XY FBP Standard Premium Small | 10-15 | ¥19 + ¥0,027/1 g | ¥22,5 + ¥0,027/1 g | Allowed |
| XY FBP Standard Premium Big | 10-15 | ¥62 + ¥0,028/1 g | ¥65,5 + ¥0,028/1 g | Allowed |
Reverse logistics #
Standard
| Method | Shipments not sent from the drop-off point |
Shipments canceled before customs clearance |
Unclaimed shipments |
|---|---|---|---|
| XY FBP Standard Extra Small | Free return | Free disposal | Free disposal |
| XY FBP Standard Budget | Free return | Free disposal | Free disposal |
| XY FBP Standard Small | Free return | 0,5 × Forward logistics cost | 0,5 × Forward logistics cost |
| XY FBP Standard Big | Free return | 0,5 × Forward logistics cost | 0,5 × Forward logistics cost |
| XY FBP Standard Premium Small | Free return | 0,5 × Forward logistics cost | 0,5 × Forward logistics cost |
| XY FBP Standard Premium Big | Free return | 0,5 × Forward logistics cost | 0,5 × Forward logistics cost |
Compensation rate #
| Shipment group | Maximum compensation for loss or damage |
|---|---|
| Extra Small | Up to 1,500 RUB |
| Budget | Up to 1,500 RUB |
| Small | Up to 7,000 RUB |
| Big | Up to 7,000 RUB |
| Premium Small | Up to 250,000 RUB |
| Premium Big | Up to 250,000 RUB |
