Определили ваш договор
Он заключён с ООО «Интернет Решения». Если есть другой договор, сможете переключиться на него в боковом меню
OYX Express Extra Small, OYX Standard Extra Small, OYX Economy Extra Small, OYX Standard Budget, OYX Express Small, OYX Standard Small, OYX Economy Small, OYX Standard Big, OYX Express Premium Small, OYX Standard Premium Small, OYX Economy Premium Small, OYX Standard Premium Big
Address | Customer service phone number | Opening hours |
---|---|---|
Ouyaxing Guangzhou Warehouse: Guangdong Province, Guangzhou City, Baiyun District, Hebian, No. 3 Helong Erheng Road, B128 Ouyaxing International | 17324015789, 18024095889, 19124018032 | Mon-Sat 9:00–12:00, 12:30–22:30 |
Ouyaxing Suifenhe Warehouse: Suifenhe, Wusuli Street Comprehensive Bonded Zone, Ouyaxing International, East Side of Haidu Electromechanical Warehouse 5, Gate 2 | 17324015789, 18024095889, 19124018032 | Mon-Sat 9:00–12:00, 12:30–22:30 |
You can use the shipping provider’s pick-up service.
Phone number | WeChat ID | Working hours | ||
---|---|---|---|---|
Contact person | 19876105789 | GDOYX6789 | 454565306@qq.com | — |
Customer support | 17324015789, 18024095889, 19124018032 | OYX-0001, GDOYX777, OYX-0002 | — | Mon-Sun 9:00–12:00, 13:30–23:00. Additional working hours: Mon-Sat 19:30–22:30 |
OYX Express Extra Small, OYX Standard Extra Small, OYX Economy Extra Small, OYX Standard Budget, OYX Express Small, OYX Standard Small, OYX Economy Small, OYX Standard Big, OYX Express Premium Small, OYX Standard Premium Small, OYX Economy Premium Small, OYX Standard Premium Big
Shipping provider’s list of prohibited products (PDF)
You can calculate the delivery cost using our calculator.
Method | Drop-off delivery to Moscow, days |
To pick-up point | Courier delivery | Batteries |
---|---|---|---|---|
OYX Express Extra Small | 5–10 | ¥3 + ¥0.045/1 g | — | Allowed |
OYX Express Small | 5–10 | ¥16 + ¥0.045/1 g | ¥19.5 + ¥0.045/1 g | Allowed |
OYX Express Premium Small | 5–10 | ¥22 + ¥0.045/1 g | ¥25.5 + ¥0.045/1 g | Allowed |
Method | Shipments not sent from the drop-off point |
Shipments canceled before customs clearance |
Unclaimed shipments |
---|---|---|---|
OYX Express Extra Small | Free return | Free disposal | Free disposal |
OYX Express Small OYX Express Premium Small |
Free return | 1.5 × Forward logistics cost | 1.5 × Forward logistics cost |
Shipment group | Maximum compensation for loss or damage |
---|---|
Extra Small Budget |
Up to 1,500 RUB |
Small Big |
Up to 7,000 RUB |
Premium Small Premium Big |
Up to 250,000 RUB |
OYX Super Big
OYX Super Air
OYX Super Truck
OYX Extra Small Super Economy, OYX Extra Small Economy, OYX Extra Small Standard
OYX Super Air
Shipment delivery cost is calculated depending on the sum of shipment length, width, and height (L + W + H). If the sum (L + W + H) is:
Delivery | Shipment | 100 g |
---|---|---|
To pick-up point | 18.00 CNY | 6.00 CNY |
Courier delivery | 21.00 CNY | 6.00 CNY |
OYX Super Air delivery times and rates from 5.10.2023 (PDF)
OYX Super Truck
Rates are calculated based on the shipment physical weight, no additional coefficients apply.
Weight measurements are rounded upward in 100 g increments.
Delivery | Shipment | 100 g |
---|---|---|
To pick-up point | 18.00 CNY | 4.50 CNY |
Courier delivery | 21.00 CNY | 4.50 CNY |
OYX Super Truck delivery times and rates from 12.03.2024 (PDF)
OYX Super Big
Rates are calculated based on the shipment physical weight, no additional coefficients apply.
Weight measurements are rounded upward in 1 kg increments.
Delivery | Shipment | 1 kg |
---|---|---|
Courier delivery | 0 | 45.00 CNY |
OYX Super Big delivery times and rates from 5.10.2023 (PDF)
OYX Extra Small Super Economy, OYX Extra Small Economy, OYX Extra Small Standard
Rates are calculated based on the shipment physical weight, no additional coefficients apply.
Weight measurements are rounded upward in 1 g increments.
Delivery | Shipment | 1 g |
---|---|---|
To pick-up point (Super Economy) | 2.90 CNY | 0.024 CNY |
To pick-up point (Economy) | 2.90 CNY | 0.036 CNY |
To pick-up point (Standard) | 2.90 CNY | 0.046 CNY |
OYX Extra Small Super Economy delivery times and rates (PDF)
OYX Extra Small Economy delivery times and rates (PDF)
OYX Extra Small Standard delivery times and rates (PDF)
Shipping provider | Shipments not sent from the Drop-off point |
Shipments canceled before customs clearance |
Unclaimed shipments |
---|---|---|---|
OYX Super Air OYX Super Truck OYX Super Big |
Free | Free | Free |
OYX Extra Small Super Economy OYX Extra Small Economy OYX Extra Small Standard |
Disposal or return at no extra charge |
Free disposal | Free disposal |
To arrange a return, contact the carrier by mail: Ozon369OYX@163.com.
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Это база знаний для продавцов из стран СНГ и дальнего зарубежья.
Если ваша компания зарегистрирована в России, перейдите в базу знаний для продавцов из России.
Когда вы зарегистрировались на Ozon?
Условия работы и инструкции зависят от даты заключения договора — её можно посмотреть в разделе Договоры
Определили ваш договор
Он заключён с ООО «Интернет Решения». Если есть другой договор, сможете переключиться на него в боковом меню
Which country do you sell from?
Выберите договор