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Drop-off points
ABT Express Extra Small, ABT Standard Extra Small, ABT Economy Extra Small, ABT Standard Budget, ABT Express Small, ABT Standard Small, ABT Economy Small, ABT Standard Big, ABT Express Premium Small, ABT Standard Premium Small, ABT Economy Premium Small, ABT Standard Premium Big
| Address | Opening hours | Customer service contacts |
|---|---|---|
| B126, Arbat International, No. 3, Helong Erheng Road, Hebian, Baiyun District, Guangzhou | Mon-Sat 9:00–12:00, 13:30–22:30 | 19927570010，13312879660 |
You can use the shipping provider’s pick-up service.
Shipping restrictions
ABT Express Extra Small, ABT Standard Extra Small, ABT Economy Extra Small, ABT Standard Budget, ABT Express Small, ABT Standard Small, ABT Economy Small, ABT Standard Big, ABT Express Premium Small, ABT Standard Premium Small, ABT Economy Premium Small, ABT Standard Premium Big
Shipping provider’s list of prohibited products (PDF)
Rates
You can calculate the delivery cost using our calculator.
Forward logistics
| Method | Drop-off delivery to Moscow, days |
To pick-up point | Courier delivery | Batteries |
|---|---|---|---|---|
| ABT Express Extra Small | 5–10 | ¥3 + ¥0.045/1 g | — | Allowed |
| ABT Express Small | 5–10 | ¥16 + ¥0.045/1 g | ¥19.5 + ¥0.045/1 g | Allowed |
| ABT Express Premium Small | 5–10 | ¥22 + ¥0.045/1 g | ¥25.5 + ¥0.045/1 g | Allowed |
Reverse logistics
| Method | Shipments not sent from the drop-off point |
Shipments canceled before customs clearance |
Unclaimed shipments |
|---|---|---|---|
| ABT Express Extra Small | Free return | Free disposal | Free disposal |
| ABT Express Small ABT Express Premium Small |
Free return | 1.5 × Forward logistics cost | 1.5 × Forward logistics cost |
Compensation rate
| Shipment group | Maximum compensation for loss or damage |
|---|---|
| Extra Small Budget |
Up to 1,500 RUB |
| Small Big |
Up to 7,000 RUB |
| Premium Small Premium Big |
Up to 250,000 RUB |
Delivery times
Conditions and rates until 01.12.2024
Conditions
ABT Super Economy, ABT Economy, ABT Standard
- Maximum shipment weight: 25 kg.
- Maximum shipment dimensions: 150 × 80 × 80 cm.
- You can deliver products with batteries, MSDS is not required.
- Shipping provider’s list of prohibited products.
- List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
- Transportation is possible for personal-use items; commercial shipments aren’t allowed. Each package with general-use items can carry no more than 3 pieces of products in it. Each package with electronic products is limited to 2 pieces.
ABT Extra Small Super Economy, ABT Extra Small Economy, ABT Extra Small Standard
- Maximum shipment weight: 500 g.
- Maximum shipment dimensions: the sum of height + width + length must be less than 90 cm, with the longest side not exceeding 60 cm.
- Maximum shipment cost: 1,500 RUB.
- Products with batteries inside as well as standalone batteries are allowed to be shipped. MSDS is not required.
- Shipping provider’s list of prohibited products.
- List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
- Transportation is possible for personal-use items; commercial shipments aren’t allowed. Each package with general-use items can carry no more than 3 pieces of products in it. Each package with electronic products is limited to 2 pieces.
- In case of losing or damaging the shipment, the shipping provider makes compensations limited to 1,000 RUB.
Rates
Forward logistics
ABT Super Economy, ABT Economy
Rates are calculated based on the shipment physical weight, no additional coefficients apply.
Weight measurements are rounded upward in 100 g increments.
| Delivery | Shipment | 100 g |
|---|---|---|
| To pick-up point (Super Economy) | 10.00 CNY | 3.80 CNY |
| Courier delivery (Super Economy) | 10.00 CNY | 4.00 CNY |
| To pick-up point (Economy) | 11.00 CNY | 4.50 CNY |
| Courier delivery (Economy) | 11.00 CNY | 4.70 CNY |
ABT Super Economy delivery times and rates from 3.07.2024 (PDF)
ABT Economy delivery times and rates (PDF)
ABT Standard
Shipment delivery cost is calculated depending on the sum of shipment length, width, and height (L + W + H). If the sum is:
- less or equal to 90 cm, the cost is calculated by physical weight;
- more than 90 cm, the cost is calculated by volumetric weight: L × W × H (cm) ÷ 6,000 or L × W × H (mm) ÷ 6,000,000.
| Delivery | Shipment | 100 g |
|---|---|---|
| To pick-up point | 16.00 CNY | 5.50 CNY |
| Courier delivery | 16.00 CNY | 5.70 CNY |
ABT Standard delivery times and rates (PDF)
ABT Extra Small Super Economy, ABT Extra Small Economy, ABT Extra Small Standard
Rates are calculated based on the shipment physical weight, no additional coefficients apply.
Weight measurements are rounded upward in 1 g increments.
| Delivery | Shipment | 1 g |
|---|---|---|
| To pick-up point (Super Economy) | 3.10 CNY | 0.025 CNY |
| To pick-up point (Economy) | 3.10 CNY | 0.037 CNY |
| To pick-up point (Standard) | 3.10 CNY | 0.047 CNY |
ABT Extra Small Super Economy delivery times and rates (PDF)
ABT Extra Small Economy delivery times and rates (PDF)
ABT Extra Small Standard delivery times and rates (PDF)
Returns and cancellations
| Shipping provider | Shipments not sent from the Drop-off point |
Shipments canceled before customs clearance |
Unclaimed shipments |
|---|---|---|---|
| ABT Super Economy ABT Economy ABT Standard |
Free | Free | Free |
| ABT Extra Small Super Economy ABT Extra Small Economy ABT Extra Small Standard |
Disposal or return at no extra charge |
Free disposal | Free disposal |
To arrange a return, contact the carrier by mail: ozon01@arbat9.com.
