Drop-off points #
Istanbul #
| Address | Contact person | Opening hours |
|---|---|---|
| Kocaeli, Pelitli Köyü Mollafenari Yolu Cad. No:92 Gebze | Kanat Çetinkaya; tel.: +905453314117 email: ist1@tt-delivery.com |
Mon-Fri 9:00–19:00 |
| Contacts | |
|---|---|
| Customer support | service@TTerminal.ru |
Conditions #
- Maximum shipment weight: 25 kg.
- Maximum shipment dimensions: 150 × 80 × 80 cm.
- Maximum shipment cost: 150,000 RUB.
- For liquids and items with batteries, MSDS is required.
- Shipping provider’s list of prohibited products.
- List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
- Transportation is possible for personal-use items; commercial shipments aren’t allowed. Each package with general-use items can carry no more than 3 pieces of the same product or 3 pieces of different products in it. Each package with electronic products is limited to 2 pieces.
- In case of losing or damaging the shipment, the shipping provider provides compensations limited to the maximum shipment price.
Rates #
Forward logistics #
Rates are calculated based on the shipment physical weight, no additional coefficients apply.
Weight measurements are rounded upward in 100 g increments.
| Delivery | Shipment | 100 g |
|---|---|---|
| To pick-up point | 2.90 USD | 0.25 USD |
TT Economy delivery times and rates from 17.09.2024 (PDF)
Returns and cancellations #
| Shipping provider | Shipments not sent from the Drop-off point |
Shipments canceled before customs clearance |
Unclaimed shipments |
|---|---|---|---|
| TT Economy | Free | - Free disposal - Delivery rate from Turkey to Russia x 1.5 |
- Free disposal - Delivery rate from Turkey to Russia x 1.5 |
To arrange a return, contact the carrier by mail: return@tterminal.ru