Drop-off points #
Kocaeli #
| Address | Contact person | Opening hours |
|---|---|---|
| Beylikbağı mahallesi 324 sokak no 6 Gebze Kocaeli | Kanat Çetinkaya; tel.: +905453314117 email: service@TTerminal.ru |
Mon-Fri 9:00–19:00 |
Istanbul #
| Address | Contact person | Opening hours |
|---|---|---|
| Kucukyali Merkez Mahallesi, Kilavuz Cayiri Caddesi, Ata Apartmani, No: 74, Dukkan: 7 Maltepe/Istanbul | Tel.: +905466537729 email: service@TTerminal.ru |
Mon-Fri 9:00–19:00 |
| Contacts | |
|---|---|
| Customer support | service@TTerminal.ru |
Conditions #
TT Economy
- Maximum shipment weight: 35 kg.
- Maximum shipment dimensions: 200 × 80 × 80 cm.
- Maximum shipment cost: 150,000 RUB.
- You can deliver products with batteries and liquids, MSDS is not required.
- Shipping provider’s list of prohibited products.
- List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
- Transportation is possible for personal-use items; commercial shipments aren’t allowed. Each package with general-use items can carry no more than 3 pieces of the same product or 3 pieces of different products in it. Each package with electronic products is limited to 2 pieces.
- In case of losing or damaging the shipment, the shipping provider provides compensations limited to the maximum shipment price.
TT Economy Extra Small
- Maximum shipment weight: 500 g.
- Maximum shipment dimensions: 60 × 60 × 60 cm.
- Maximum shipment cost: 6,000 RUB.
- You can deliver products with batteries and liquids, MSDS is not required.
- Shipping provider’s list of prohibited products.
- List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
- Transportation is possible for personal-use items; commercial shipments aren’t allowed. Each package with general-use items can carry no more than 3 pieces of the same product or 3 pieces of different products in it. Each package with electronic products is limited to 2 pieces.
- In case of losing or damaging the shipment, the shipping provider provides compensations limited to the maximum shipment price.
Rates #
Forward logistics #
TT Economy
Rates are calculated based on the shipment physical weight, no additional coefficients apply.
Weight measurements are rounded upward in 100 g increments.
Preferential tariffs for TT Economy shipments are valid until June 30, 2025.
| Delivery | Shipment | 100 g |
|---|---|---|
| To pick-up point | 2.60 USD | 0.2 USD |
TT Economy delivery times and rates from 21.01.2025 (PDF)
TT Economy Extra Small
Rates are calculated based on the shipment physical weight, no additional coefficients apply.
Weight measurements are rounded upward in 1 g increments.
| Delivery | Shipment | 1 g |
|---|---|---|
| To pick-up point | 0.69 USD | 0.004 USD |
TT Economy Extra Small delivery times and rates (PDF)
Returns and cancellations #
| Shipping provider | Shipments not sent from the Drop-off point |
Shipments canceled before customs clearance |
Unclaimed shipments |
|---|---|---|---|
| TT Economy | Free | - Free disposal - Delivery rate from Turkey to Russia x 1.5 |
- Free disposal - Delivery rate from Turkey to Russia x 1.5 |
| TT Economy Extra Small | Free | Free disposal | Free disposal |
To arrange a return, contact the carrier by mail: return@tterminal.ru
