GBS Broker UAE

Drop-off points

Address Contact person Opening hours
UAE, Dubai, Al Karama, Ascana Bldg, No 5-7 Marina Haas; tel.: +971505444526; Mon-Sat 9:00–19:00

Contacts

Contact Purpose
Email: ozon@gbs-broker.ru
Phone (WhatsApp, Telegram): +7 903 001-66-54
Order tracking, customs clearance, shipments
Emergency phone: +971 50 544 4526 UAE warehouse issues only: receiving or dispatching cargo, no response to email

Products transfer to the shipping provider

Once you’ve prepared your shipment and supporting documents, book your delivery to the shipping provider’s warehouse:

  1. Sign up on the Cargosclub portal.
    Youtube portal instructions

  2. If a parcel’s value exceeds 1000 AED, make sure that it undergoes individual customs clearance—BOE. To do this, on the www.seller.ixtradex.com website select Process BOE. The service fee is 210 AED per document.

    After export, the website generates an invoice and when ready, the BOE document.

    BOE clearance is not required when booking to the Karama warehouse.
  3. On the www.seller.ixtradex.com website, select:

    • Karama warehouse—for all companies;
    • Dafza warehouse—for companies within the Dafza free zone.
  4. Upload the documents, select the parcels you want to ship, and click Submit.

  5. Once the shipments get the “Approved” status, deliver them to the drop-off point during working hours.

GBS Broker UAE

Conditions

  • Maximum shipment weight: 29 kg.
  • Maximum shipment dimensions: 90 × 70 × 70 cm.
  • Maximum shipment cost: 500,000 RUB.
  • You can deliver products with batteries, for this purpose provide a material safety data sheet MSDS.
  • Shipping provider’s list of prohibited products.
  • List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
  • Transportation is possible for personal-use items; commercial shipments aren’t allowed. Each package with general-use items can carry no more than 3 pieces of the same product or 3 pieces of different products in it. Each package with electronic products is limited to 2 pieces.

Rates

Forward logistics

Delivery cost is calculated depending on the sum of shipment length, width, and height (L + W + H). If the sum (L + W + H) is:

  • less or equal to 90 cm, the cost is calculated by physical weight;
  • more than 90 cm, the cost is calculated by volumetric weight: L × W × H (cm) ÷ 5,000 or L × W × H (mm) ÷ 5,000,000.

Weight measurements are rounded upward in 100 g increments.

Method Drop-off delivery
to Moscow, days
To pick-up point
Courier delivery
Batteries
GBS Broker UAE 3–7 $4.6 + $1.12/100 g MSDS Required

GBS Broker UAE delivery times and rates from 18.07.2025 (PDF)

Returns and cancellations

Shipping provider Returns from a warehouse
in UAE
Shipments canceled
before customs clearance
Unclaimed shipments
GBS Broker UAE • Free disposal
• Free return
Delivery rate from UAE
to Russia × 1.5
Delivery rate from UAE
to Russia × 2

To arrange a return, contact the carrier by mail: ozon@gbs-broker.ru.

GBS Express UAE Heavy

Conditions

  • Minimum shipment weight: 2 kg.
  • Maximum shipment weight: 29 kg.
  • Maximum shipment dimensions: 90 × 70 × 70 cm.
  • Maximum shipment cost: 500,000 RUB.
  • You can deliver products with batteries, for this purpose provide a material safety data sheet MSDS.
  • Shipping provider’s list of prohibited products.
  • List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
  • Transportation is possible for personal-use items; commercial shipments aren’t allowed. Each package with general-use items can carry no more than 3 pieces of the same product or 3 pieces of different products in it. Each package with electronic products is limited to 2 pieces.

Rates

Forward logistics

The shipping provider compares the physical and volumetric weight (L × W × H (cm) ÷ 5,000) or (L × W × H (mm) ÷ 5,000,000) of shipments. Rates are calculated based on the biggest of the received values. Weight measurements are rounded upward in 500 g increments.

Weight measurements are rounded upward in 100 g increments.

Method Drop-off delivery
to Moscow, days
To pick-up point
Courier delivery
Batteries
GBS Broker UAE Heavy 3-7 $4 + $0.96/100 g MSDS Required

GBS Broker UAE Heavy (PDF) delivery times and rates (PDF)

Returns and cancellations

Shipping provider Returns from a warehouse
in UAE
Shipments canceled
before customs clearance
Unclaimed shipments
GBS Broker UAE Heavy • Free disposal
• Free return
Delivery rate from UAE
to Russia × 1.5
Delivery rate from UAE
to Russia × 2

To arrange a return, contact the carrier by mail: ozon@gbs-broker.ru.

Delivery to Azerbaijan

GBS Express UAE – AZ

Conditions

  • Maximum shipment weight: 20 kg.
  • Maximum shipment dimensions: 90 × 70 × 70 cm.
  • Maximum shipment cost: 500,000 RUB.
  • You can deliver products with batteries, for this purpose provide a material safety data sheet MSDS.
  • Shipping provider’s list of prohibited products.
  • List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
  • Transportation is possible for personal-use items; commercial shipments aren’t allowed. Each package with general-use items can carry no more than 3 pieces of the same product or 3 pieces of different products in it. Each package with electronic products is limited to 2 pieces.

Rates

Forward logistics

Delivery cost is calculated depending on the sum of shipment length, width, and height (L + W + H). If the sum (L + W + H) is:

  • less or equal to 90 cm, the cost is calculated by physical weight;
  • more than 90 cm, the cost is calculated by volumetric weight: L × W × H (cm) ÷ 5,000 or L × W × H (mm) ÷ 5,000,000.

Weight measurements are rounded upward in 100 g increments.

Method Drop-off delivery
to Azerbaijan, days
To pick-up point
Courier delivery
Batteries
GBS Express UAE – AZ 12-19 $4.6 + $1.12/100 g MSDS Required

GBS Express UAE – AZ delivery times and rates (PDF)

Returns and cancellations

Shipping provider Returns from a warehouse
in UAE
Shipments canceled
before customs clearance
Unclaimed shipments
GBS Express UAE – AZ • Free disposal
• Free return
Delivery rate from UAE
to Azerbaijan × 1.5
Delivery rate from UAE
to Azerbaijan × 2

To arrange a return, contact the carrier by mail: ozon@gbs-broker.ru.

Official website

Track shipments here

Archive of rates and delivery times

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