ETS

Drop-off points #

Cut off: 11:30–13:00.

ETS Standard Budget, ETS Express Premium Small

Address Contact person Opening hours
Guangzhou, Baiyun District, Longju Street, Nansun Village, Southwest Longhe, Hengdian Road, No. 3 Zhang Jinbao; tel.: 19104533111 Mon-Sun 9:00–00:00
Shenzhen, Longgang District, Nanwan Street, Fangxin Road, Rein Industrial Zone 1, Building A, Warehouse 105 Jim; tel.: 18103609785 Mon-Sun 9:00–00:00
Harbin, Daoli District, Qunli, Sifangtai Avenue, Minsheng Shangdu Phase II (Fuyuan) Community Store, Store B38-3 Xing Lijia; tel.: 13045346222 Mon-Sun 8:30–18:30
Heilongjiang Province, Harbin, Daoli District, south side of Taiping Airport, Linkong Second Avenue, Harbin Airport Cross-border e-commerce Logistics Industrial Park, No. 3 Yu Haitao; tel.: 13555416202 Mon-Sun 8:30–18:30
Yiwu City, Beiyuan Street, 118 Yongjun Road, Building 2, 1st Floor Ji Nisi; tel.: 17703648170 Mon-Sun 9:00–00:00
Heilongjiang Province, Harbin City, Daoli District, Linkong Economic Zone, First Avenue, E-tongshou International Logistics Group Co. Ltd. Yu Xiufeng; tel.: 13613662685 Mon-Sun 8:30-19:00
Harbin City, Heilongjiang Province, Xiangfang District, Bonded Third Road, No. 1, No. 4 warehouse Russia through the collection of international logistics Yu Xiufeng; tel.: 13613662685 Mon-Sun 8:30–18:30
Suifenhe City, Mudanjiang City, Heilongjiang Province, Zhenxing Road, north side of the Xincheng District, No. 30 door Zheng Miao Hai; tel.: 18545309797 Mon-Sun 8:30–18:30
Suifenhe Border Warehouse Address: Comprehensive Free Trade Zone, North of the main road, Heilongjiang China Post Logistics Project, Phase 1, 18 buildings, 1 floor 101, Russia through the collection of warehouses Zheng Miaohai; tel.: 18545309797 Mon-Sun 8:30–18:30
Shanghai, Qingpu District, Xujing Town, No.666 Gaoguang Road, ETS Shanghai Warehouse Li Zhongquan; tel.: 13701897825 Mon-Sun 9:00–18:00
Guangzhou Baiyun District, Guangzhou City, June Wo Street Luogang weaving Luo Village Junyue Industrial Park, Building A 102ETS Guangzhou Baiyun Collecting Warehouse Mr Zhang; tel.: 15360578770 Mon-Sun 9:00–18:00
Shenzhen, Longhua District, Dalang Street, Longkou Community, Zhenjia Industrial Park, Building 3, No.111 He Dashan; tel.: 19373011541 Mon-Sun 9:00–18:00
Humen District, Dongguan City, Baisha Road North No. 5 Kakushang Industrial Zone, No. 1 warehouse Pang Mumu; tel.: 15916975817 Mon-Sun 9:00–21:00
Guangzhou City, Baiyun District, June Wo Street, Qinghu Dabu Road, No. 52, Jinbu Industrial Park, Building D, the ground floor of the ETS Guangzhou warehouse Peng Dong; tel.: 17722676497 Mon-Sun 9:00–18:00
Shenzhen, Longgang District, Xiufeng Road, Xiufeng Industrial Park, Building A3, 103~105 ETS Yue Lin; tel.: 18681483503 Mon-Sun 8:30–18:30
Guangdong Province, Zhongshan City, Banfu Town, Fuyi Three Factory, 1st Floor Jiao Zhiqiang; tel.: 18682198215 Mon-Sun 9:00–18:00
Shenzhen, Baoan District, Shajing Town, Central Asia Silicon Valley, A6-4 Building, 106-110 ETS Liu Chao; tel.: 13332904666 Mon-Sun 9:00–18:00
Zhejiang Province, Ningbo, Haishu District, 410-18 Shiyuan Road Fan Guoqin; tel.: 15888059253 Mon-Sun 10:00-19:00
Yiwu City, Zhejiang Province, Beiyuan Street, Huancheng West Road D330, the ground floor of the complex building ETS Yiwu warehouse Luo Renhua; tel.: 15606798899 Mon-Sun 9:00–18:00
Jiaxing City, Zhejiang Province, Changning Road, Nanhu District, No. 128, Building 7, the first floor of ETS Jiaxing warehouse Li Jiacheng; tel.: 18267373388 Mon-Sun 9:00–18:00
Linping District, Hangzhou, Zhejiang Province, in favour of the capital 18-2101 ETS Hangzhou warehouse Yu Zhen; tel.: 15968837594 Mon-Sun 9:00–00:00
Wuhan, East Lake New Technology Development Zone, No.1 Guanggu Avenue, Phase III, International Enterprise Centre, Building 3, ETS Hubei Warehouse Peng Xia; tel.: 13469462920 Mon-Sun 9:00–00:00
Chengdu, Xindu District, Banzhuyuan Town, Xinhuan Road, No. 108, ETS Chengdu Warehouse Wang Liang; tel.: 18349345359 Mon-Sun 9:00–18:00
Chongqing, Yubei District, Tongbao Road, Postal Airport Processing Centre, No.4 Warehouse, China Post Yuzhong Warehouse & Distribution Project ETS Chongqing Warehouse Li Xiang; tel.: 18983784897 Mon-Sun 9:00–18:00
Henan Province, Luoyang City, Mengjin District, Chaoyang Town, Midea Logistics Park, ETS Luoyang Warehouse Gao Qing; tel.: 18568540111 Mon-Sun 9:00–18:00
Henan Province, Zhengzhou City, Xinzheng City, 60 metres south of the east gate of Minsheng E-commerce Supply Chain Industrial Park Wang Mengyang; tel.: 15249654444 Mon-Sun 9:00–18:00
Henan Province, Xuchang City, Jian’an District, Xu Fan Road, No. 3870, ETS Xuchang Warehouse Wang Jintuan; tel.: 15737318884 Mon-Sun 9:00–18:00
Jiangxi Province, Nanchang, Nanchang County, Xiaolan Industrial Park, Jinsha Road 2, No.1388 Piao Wei; tel.: 17308409293 Mon-Sun 9:00–00:00
Hunan, Changsha, Kaifu District, Qingzhuhu Street, Ruikang Pharmaceutical Science and Technology Park, Building C11, ETS Changsha warehouse Li Dan; tel.: 18973116769 Mon-Sun 9:00–00:00
Hunan Province, Shaoyang City, Shaodong City, Songjiatang Street, Xinhui Community, Hainan Road, No. 49, ETS Shaodong Warehouse Liu Zhiyang; tel.: 15607394888 Mon-Sun 9:00–18:00
Yiyang City, Hunan Province, Heshan District, Longguangqiao Street, Quanfeng community, Quanfeng Village, ETS Yiyang warehouse Liu Niuben; tel.: 18907379777 Mon-Sun 9:00–18:00
Hunan Province, Huaihua City, Mayang Miao Autonomous County, Gaocun Town, Party School Road, Haoxi Court, Resettlement Area B, No. 18, ETS Huaihua Warehouse Mo Hongmao; tel.: 18074563456 Mon-Sun 9:00–18:00
Putian City, Fujian Province, Ligang Avenue, Huangshi section of No. 29, Greenland image of the community, Building 1, Room 119-120 ETS Putian warehouse Chen Hao; tel.: 15880679347 Mon-Sun 9:00–00:00
Fujian, Xiamen, Huli District, Huli Avenue, No.78, Room 105 Xiao Si’an; tel.: 17759203431 Mon-Sun 9:00–00:00
Fujian Province, Longyan City, Xinluo District, Phoenix Road, Phoenix Garden, ETS Longyan Warehouse, Shop 1 Chen Xiaoming; tel.: 13859596165 Mon-Sun 9:00–00:00
Fujian Province, Zhangzhou City, Ruijing Road, No. 95-19, ETS Zhangzhou Warehouse Chen Xiaohui; tel.: 13599531431 Mon-Sun 9:00–00:00
Fujian Province, Jinjiang City, Chidian Town, Chitang Village, Gao Chu Xincun, ETS Quanzhou Warehouse, No.1 Zhang Wenhuang; tel.: 17305063030 Mon-Sun 9:00–00:00
Fuzhou City, Changle District, Zhanggang Street, No. 140 Shangqian Road, ETS Fuzhou Cargo Warehouse Chen Kunlin; tel.: 15559519916 Mon-Sun 9:00–00:00

You can use the shipping provider’s pick-up service.

Contacts #

Name Phone number WeChat ID Email
Ms. Liu 13199387777 shuqing7777 lsq@ets-express.com

Shipping restrictions #

ETS Standard Budget, ETS Express Premium Small

Shipping provider’s list of prohibited products (PDF)

Restrictions of the EEC (PDF)

Rates #

You can calculate the delivery cost using our calculator.

Forward logistics #

Reverse logistics #

Compensation rate #

Shipment group Maximum compensation for loss or damage
Extra Small
Budget
Up to 1,500 RUB
Small
Big
Up to 7,000 RUB
Premium Small
Premium Big
Up to 250,000 RUB

Delivery times #

Express (PDF)

Standard (PDF)

Conditions and rates until 01.12.2024

Conditions

ETS Super Express Pickup

  • Maximum shipment weight: 25 kg.
  • Maximum shipment dimensions: 150 × 80 × 80 cm.
  • Maximum shipment cost: 150,000 RUB.
  • Products with batteries can’t be shipped.
  • Shipping flammable products, such as varnishes, aerosols, lighters, is not allowed.
  • Shipping provider’s list of prohibited products.
  • List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
  • If the shipment is lost or damaged, the compensation amount doesn’t exceed 150,000 RUB.

ETS Express Pickup

  • Maximum shipment weight: 25 kg.
  • Maximum shipment dimensions: 150 × 80 × 80 cm.
  • Label size: 10 × 15 cm or larger.
  • Maximum shipment cost: 150,000 RUB.
  • Products with batteries (only devices with batteries inside) are allowed to be shipped. MSDS is not required. Maximum power is 100 Wh.
  • Shipping flammable products, such as varnishes, aerosols, lighters, is not allowed.
  • Shipping provider’s list of prohibited products.
  • List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
  • If the shipment is lost or damaged, the compensation amount doesn’t exceed 150,000 RUB.

ETS Economy Pickup

  • Maximum shipment weight: 25 kg.
  • Maximum shipment dimensions: 150 × 80 × 80 cm.
  • Label size: 10 × 15 cm or larger.
  • Maximum shipment cost: 150,000 RUB.
  • Products with batteries inside as well as standalone batteries are allowed to be shipped. MSDS is not required. Maximum power is not limited.
  • Shipping provider’s list of prohibited products.
  • List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
  • If the shipment is lost or damaged, the compensation amount doesn’t exceed 150,000 RUB.

ETS Economy Small Pickup

  • Maximum shipment weight: 500 g.
  • Maximum shipment dimensions: the sum of height + width + length must be less than 90 cm, with the longest side not exceeding 60 cm.
  • Label size: 10 × 15 cm or larger.
  • Maximum shipment cost: 10,000 RUB.
  • Products with batteries inside as well as standalone batteries are allowed to be shipped. MSDS is not required. Maximum power is not limited.
  • Shipping flammable products, such as varnishes, aerosols, lighters, is not allowed.
  • Shipping provider’s list of prohibited products.
  • List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
  • If the shipment is lost or damaged, the compensation amount doesn’t exceed 10,000 RUB.

ETS Super Economy Pickup

  • Maximum shipment weight: 3 kg.
  • Maximum shipment dimensions: the sum of height + width + length must be less than 90 cm, with the longest side not exceeding 60 cm.
  • Label size: 10 × 15 cm or larger.
  • Liquids up to 500 ml and 500 g are allowed.
  • Maximum shipment cost: 10,000 RUB.
  • Products with batteries inside as well as standalone batteries are allowed to be shipped. MSDS is not required. Maximum power is not limited.
  • Shipping flammable products, such as varnishes, aerosols, lighters, is not allowed.
  • Shipping provider’s list of prohibited products.
  • List of products prohibited for transportation based on the Edict of the Eurasian Economic Commission.
  • In case of losing or damaging the shipment, the shipping provider provides compensations limited to 10,000 RUB.

More about parcel transferring process (PDF)

Rates

Forward logistics

ETS Super Express Pickup, ETS Express Pickup

Shipment delivery cost is calculated depending on the sum of shipment length, width, and height (L + W + H). If the sum (L + W + H) is:

  • less or equal to 90 cm, the cost is calculated by physical weight;
  • more than 90 cm, the cost is calculated by volumetric weight: L × W × H (cm) ÷ 6000 or L × W × H (mm) ÷ 6 000 000.
Delivery Shipment 100 g
To pick-up point (Super Express) 1.52 USD 0.93 USD
To pick-up point (Express) 2.65 USD 0.73 USD
Courier delivery (Express) 3.19 USD 0.90 USD

ETS Super Express Pickup delivery times and rates from 03.06.2024 (PDF)

ETS Express Pickup delivery times and rates from 03.06.2024 (PDF)

ETS Economy Pickup

Rates are calculated based on the shipment physical weight, no additional coefficients apply.

Delivery Shipment 100 g
To pick-up point 2.15 USD 0.55 USD
Courier delivery 3.19 USD 0.68 USD

ETS Economy Pickup delivery times and rates from 03.06.2024 (PDF)

ETS Economy Small Pickup, ETS Super Economy Pickup

Rates are calculated based on the shipment physical weight, no additional coefficients apply.

Delivery Shipment 1 g
To pick-up point (Economy Small) 1.51 USD 0.0038 USD
To pick-up point (Super Economy) 2.74 USD 0.0047 USD

ETS Economy Small Pickup delivery times and rates from 03.06.2024 (PDF)

ETS Super Economy Pickup delivery times and rates from 22.04.2024 (PDF)

Returns and cancellations

Electronic products can’t be returned to warehouses in China. You can:

  • send shipments with electronics to a warehouse in Russia;
  • dispose of the product.
Shipping provider Shipments not sent
from the Drop-off point
Shipments canceled
before customs clearance
Unclaimed shipments
ETS Super Express Pickup

ETS Express Pickup

ETS Economy Pickup

ETS Economy Small Pickup

ETS Super Economy Pickup
Disposal or return
at no extra charge
Disposal or return
at no extra charge
Disposal or return
at no extra charge

To arrange a return, contact the carrier by mail: ozon@ets-express.com.

Official website

Track shipments here

Archive of rates and delivery times

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