Editing Orders

You can’t change the delivery address in the placed order.

Reschedule delivery or extend storage period

It depends on delivery service whether you can reschedule delivery and extend storage period.

Learn more about delivery methods

Change the name or number of the order recipient

To find out whether you can change the name or phone number of the order recipient, contact our support team.

Change the payment method

You can only use a bank card to pay for the order. You can change the card details if the order is in the Awaiting payment status:

  1. In the Orders section select the order.

  2. Enter another card details and pay for the order.

Add an extra product to the order

You can’t add products to already placed orders, but you can place a new order with the desired product.

Cancel order

If your order hasn’t been handed over to delivery yet, you can cancel it in the My orders section. If your order is handed over to delivery, make a return request after receiving it.

Learn more about canceling an order

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