You can’t change the delivery address in the placed order.
Reschedule delivery or extend storage period
It depends on delivery service whether you can reschedule delivery and extend storage period.
Learn more about delivery methods
Change the name or number of the order recipient
To find out whether you can change the name or phone number of the order recipient, contact our support team.
Change the payment method
You can only use a bank card to pay for the order. You can change the card details if the order is in the Awaiting payment status:
-
In the Orders section select the order.
-
Enter another card details and pay for the order.
Add an extra product to the order
You can’t add products to already placed orders, but you can place a new order with the desired product.
Cancel order
If your order hasn’t been handed over to delivery yet, you can cancel it in the My orders section. If your order is handed over to delivery, make a return request after receiving it.