Pinned reviews

1. Go to the Reviews → Pinning review section.

2. Click Select a review next to the product you want to pin a review to.

   You can pin only one review per one product.

3. Select the review that you find the most useful for customers. Click on the row with the review text to view the entire review and click Pin.

Before selecting a review, make sure that it’s valid for all products merged into one PDP: the review will be pinned to all product variants.

Once you pin the review, we’ll start highlighting it on the PDP and charge you the service fee.

1. Open the Reviews → Customer reviews section.
2. In the Review column, select the review you want to pin.
3. In the Pinning review section, click Pin.

Before selecting a review, make sure that it’s valid for all products merged into one PDP: the review will be pinned to all product variants.

1. Go to the Reviews → Pinning review section.

2. Select a product that already has this service connected. It should have one of the following statuses: “Active”, “Suspended”, or “No review”. Use the status filter to find the necessary product faster.

If the product with the service enabled is not in stock, it won’t be displayed on the general list. To find such product, use a status filter or search by product name or ID. The service for such products will still be active and the review will still be pinned.

3. Go to product reviews: if your product has the service in the “Active” status, click on the row with the selected review. For products in other service status, click Select review.

4. Select another review from the list: click on the row with the review and click Replace review.

We’ll start showing a new pinned review on the selected product and all its variants.

1. Open the Reviews → Customer reviews section.
2. Select the product with a pinned review. You can find products via search by their names or article code.
3. In the Pinning review section, click Replace with this review.

A new pinned review is displayed on the selected product and all its variants.

1. Go to the Reviews → Pinning review section.

2. Click the product with the “Active” service status.

3. Click the first review in the table or the block under the product name. You’ll see the currently pinned review.

4. Click Unpin review.

From this moment on, the review will no longer be displayed first on the list and as a separate block on the PDP and all its variants.

Starting the next period, Ozon won’t withhold the service fee for pinning the review for this product.

If you want to pin another review for the same product before your paid period ends, Ozon won’t charge you an additional fee. Once the next period begins, we’ll continue to withhold it as per the usual schedule.

1. Open the Reviews → Customer reviews section.

2. Find and open the review you want to unpin. Pinned reviews are marked with the icon in the Status column.

3. In the Pinning review section, click Unpin.

From this moment on, the review is longer displayed first on the list and as a separate block on the PDP and all its variants.

Starting the next period, Ozon doesn’t withhold the service fee for pinning the review for this product.

If you want to pin another review for the same product before your paid period ends, Ozon doesn’t charge you an additional fee. Once the next period begins, we’ll continue to withhold it as per the usual schedule.