To attract more customers to your store or brand, Ozon can set additional discounts for your products on your behalf. Customers can also get a discount if they pay for an order with an Ozon Card. This discount is also set by the marketplace.
If the product sells at a lower price due to a promotion, the discount is set at your expense. You’ll regain the difference between your price and the actual sale price in points. These points will be used towards your commission fee payment.
View the amount of your points #
You can view point accruals and deductions:
-
In the sales report. The amount of points you received from selling products with such a discount is displayed in the Points for discounts column. Final calculations are displayed at the bottom of the report.
Learn more about the sales report -
In the Finance → Points for discounts section. The amount of accrued points is updated in real time. The amount of deducted points is to be displayed within the first 5 business days, but no later than the 8th day of the next month.
-
In the closing documents after the period closes.
How points affect your earnings #
The only thing that changes is the mechanics of settlements between Ozon and you. Your earnings are not affected. You get the amount of difference between your price and the sale price in points, not in monetary terms. 1 point = 1 unit of the contract currency.
Calculation example in rubles:
- You sell products worth 1,000,000 rubles in a month.
- The sales commission fee amounts to 100,000 rubles.
- The discounts that Ozon has set for customers at your expense amounts to 3000 rubles.
In this case, Ozon accrues you:
- Before March 1, 2024: 3000 rubles to your account in monetary terms in the currency of your agreement. You earn 1,000,000 rubles, of which Ozon withdraws 100,000 rubles for selling products by category. In total, you receive 900,000 rubles.
- From March 1, 2024: 3,000 points. You earn 997,000 rubles, of which Ozon withdraws 3,000 points as the commission fee first, and the remaining 97,000 rubles second. In total, you receive 900,000 rubles.
Deduction of points for covering commission fee #
We use the points to cover up to 99% of the total commission fee in the current month.
If you get more points than you spend money, Ozon transfers you the remaining sum, displays the payment as a bonus, and issues a statement for it. Payments are made in the currency of your contract. You don’t need to pay VAT on the statement on bonuses. You can view the bonus amount in the Finance → Points for discounts section in the Bonus block.
If you don’t have enough points, Ozon deducts the remaining cost from your earnings as usual. You can view the deduction in the completion report in the Reward for overspending points row and in the Finance → Points for discounts section in the Ozon referral fee block.
Manage discount points #
If the customers returns the product bought with a discount #
Ozon accrues points once the customer places an order, or the order gets the Delivered status.
If the customer returns the product, Ozon withdraws the already accrued points. If the product is bought in September and returned in October, Ozon reduces the number of points by the discount amount that was accrued at the time of sale. 1 point = 1 unit of the contract currency.
The sales report displays both the accrued points and the points withdrawn once the refund is made. The result is shown in the Total points accrued row. We use the following formula for our calculations:
Total points accrued = Points for discounts in the “Sold” section - Points for discounts in the “Returned by the customer” section.
Questions and answers #
Question | Answer |
---|---|
How do points affect payments? | While your earnings remain the same, the calculation method between Ozon and you changes. Learn more about the impact of points on earnings |
Can I get the discount amount in rubles instead of points? | No. Your total earnings on the marketplace remain the same. We deduct points to pay for services, and accrue the remaining sum in rubles. |
What exactly are points deducted for and in what order? | Points are used to pay sales fee by category. They can cover up to 99% of the total cost. |
Can I decide what I spend my points on? | No. Points are deducted automatically. Learn more about point deduction |
How to calculate how many points I receive for a specific sale? | Subtract Sale price from Price before discounts on behalf of the seller. You can view them in the sales report. The difference you get is accrued in points. The points are deducted when the month closes. |